pbVerify’s 3D liveness service enables contactless biometric customer verification

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When the world welcomed 2020 with the usual high expectations and hope for the New Year, no one could have known that, not even three months later, the way business was done and the way humans interacted would change fundamentally, virtually overnight. We’ve stepped in to help businesses manage the shift.

The current global challenge has amplified the use of trusted digital technologies, with companies worldwide striving to continue business operations as seamlessly as possible amid what has been described as one of the biggest economic disruptions in history.

To help the business wheel keep turning smoothly during this rocky time, pbVerify has stepped up to the plate with one such technology, 3D biometric facial authentication and liveness checks, which is proving invaluable in the new physical distancing dynamic the human race suddenly finds itself in.

Liveness 3D™ is a remote digital verification technology that allows for application and onboarding processes to resume without interruption, and with total surety. Widely adopted because of the contactless processes it enables, this technology – by FaceTec – adds an additional layer of verification, helping businesses verify customer identity without any physical interaction.

More than a selfie

The patented process is much more than just a selfie as it is known – it is a face scan that provides a 3D FaceMap, as well as a certified liveness check, to ensure the user is physically present. This completely prevents any form of phishing or fooling of the system, even with the most sophisticated of spoof technologies and methods out there today.

While facial recognition technology is nothing new, the giant advances we have made in this area have eliminated past weak spots, rendering it virtually unbreakable.

pbVerify uses two types of data for every face authentication: face data (for matching) and liveness data (to prove the face data was collected from a live person).  Liveness data is timestamped, and only remains valid for a few minutes, after which it is deleted.  New liveness data is collected for every authentication attempt.

Circle of trust

Fast, easy and incredibly secure for everyone, regardless of device, our liveness checks can be done in minutes. The customer receives an email with a link to FaceTec’s facial authentication UI, ZoOm, after which they simply centre their face in the oval provided, and move their camera closer.

The “video selfie” produced verifies liveness and matches the 3D FaceMap, verifying data against Government source data.  The same intuitive ZoOm UI provides liveness checks, onboarding and ongoing user authentication.

This is what sets pbVerify’s solution apart from others, the fact that our solution is more than just a face comparison or recognition tool – it is a powerful anti-fraud and compliance solution that encompasses a full circle of trust, proof that the person is alive (3D “selfie video”) and that they are genuinely who they say they are (Government source data cross check). Essentially, the person’s face is as uniquely identifiable as a fingerprint.

With it being anyone’s guess as to when the pandemic will end, and the fear of contact lingering on the human psyche for some time after it eventually does, liveness checks and facial authentication are here to stay.

If your business verifies customer identities at any stage of its processes, get in touch with us to find out about the most effective and secure means of doing so, while keeping customers happy.

Call us on +27 (0)10 300 4898 or email support@pbverify.co.za.

For more info on pbVerify Liveness 3D™ click HERE.

To watch a video on pbVerify’s KYCFactory solution, which includes our liveness & facial verification service, click HERE.

pbVerify is a registered Credit Bureau in terms of section 43 of the National Credit Act 34 of 2005. Its data-systems, data-security and data-processing protocols are audited annually in accordance with the NCA. pbVerify follows strict ISO9001:2015 quality management processes that are audited and internationally certified by TUV Rheinland Germany. pbVerify engineers are certified in ISO27001 IT Security Management.

KYCFactory enables paperless compliance processes

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Compliance is a vital – but very taxing – concern for financial institutions. Kick compliance hurdles to the curb with our fully digital KYC system for accountable institutions.

Compliance, a reality faced by all financial institutions today, has long been approached with great trepidation, due to the time-consuming and costly processes it entails.

Not anymore.

Thanks to ground-breaking software by pbVerify and SigniFlow, two of PBSA’s digital arms, one of the biggest hurdles when it comes to the onboarding of new consumers – compliance with the Financial Intelligence Centre Act, (FICA) and the processes it requires – is now easy, seamless and totally digital.

Introduced at the end of 2019, KYCFactory is a revolutionary new FICA product offering accountable institutions a fast and easy means of ticking all the compliance boxes when building customer-facing onboarding systems.

With KYCFactory, paperwork piles, painstakingly collecting mandatory documents and making your customers run around to get all their personal information papers together, are all a thing of the past. KYCFactory requires absolutely no supporting documents, irrespective of whether a business is onboarding a consumer or a business.

Compliance arsenal

Incorporating three comprehensive compliance components, KYCFactory is the only system accountable institutions need to meet the stringent legal requirements of FICA.   

Digital KYC:

FICA requires all accountable institutions to comprehensively and conclusively verify the identity of clients. This is achieved via KYC – or know your customer – whereby a business verifies the identity of its clients and assesses the potential risks of illegal intentions, such as money laundering. Ultimately, it protects against institutions’ services being misused.

pbVerify and SigniFlow’s Digital KYC software delivers a compliant, automated and fully digitised KYC system that caters for both juristic and natural persons, in a manner that is aligned with any RMCP (Risk Management & Compliance Programme), and that can integrate with any rules engine, enterprise services bus (ESB) or workflow engine to trigger events.

KYCFactory can be triggered from any website or forms-based front-end, ESB, rules engine or workflow engine that can communicate via web services. Triggers are sent via the SigniFlow Event Handler to the KYCFactory platform, which then either follows a built-in configuration of events (“IF-THEN” rules for pass and fail events), or every event is communicated back to the origination platform via the SigniFlow Event Handler, enabling it to query its own rules and sequences in order to trigger further events individually, as  micro-components.

The KYCFactory software is delivered in two main process components, defined as Identity Kits (IDK), namely Business IDK and Consumer IDK.

Consumer verification also includes a slick new online 3D liveness test that biometrically matches the person to their national identity document photo, identity data, and alive-deceased data while retrieving their address from over 100 trustworthy SACRRA sources.

Finally, SigniFlow’s digital signature and workflow automation software enables institutions to workflow the KYC process, including all mandatory information, to multiple people who may need to sign a declaration in observance of law.

World Compliance™:

Secondly, KYCFactory incorporates pbVerify’s new Sanctions, PEP and PIP (Politically Exposed and Influential Persons) reporting tool, which enables businesses to manually screen prospective clients and perform enhanced due diligence on anyone, from any country.

This service instantly reports on over 2.5 million detailed PEP profiles and detects individuals, organisations and vessels linked to more than 50 risk categories, including Sanctions, Foreign Officials, and State-Owned Enterprises.

The second part of our Sanctions screening service relates specifically to sanctions and embargoes – i.e. political trade restrictions put in place against target countries to maintain or restore international peace and security. KYCFactory automates reporting on business with individuals who pose a threat and are listed on OFAC (The Office of Foreign Assets Control) Mission.

Intelligent Digital Onboarding:

Our World-class digital Onboarding that is verified and free of errors.

Agreements and credit applications for credit require a considerable amount of information to be captured, which is not only time- and effort-consuming, but also prone to errors.

pbVerify Intelli-forms eradicate errors and increase process efficiencies by automatically populating forms from limited information entered.

For example, a new client needs only enteir their ID number and business registration number, and our form will do the rest.

That person’s identity information will be verified against Government source data and the form will be automatically populated. The business registration number will be verified against CIPC and all company, director and auditor information will be automatically populated – in real-time, verified and free of errors.

KYCFactory is available via API & integrates seamlessly with business systems, according to individual KYC and compliance management methods and policies.

Go to our YouTube channel to witness this ground-breaking digital compliance software in action.

To find out more, give us a call on +27 (0)10 300 4898 or email support@pbverify.co.za.

pbVerify is a registered Credit Bureau in terms of section 43 of the National Credit Act 34 of 2005. Its data-systems, data-security and data-processing protocols are audited annually in accordance with the NCA. pbVerify follows strict ISO9001:2015 quality management processes that are audited and internationally certified by TUV Rheinland Germany. pbVerify engineers are certified in ISO27001 IT Security Management.