Working from home? Sign from home – SigniFlow fully digitises the home office

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At a time when it seems things are spinning out of control, you don’t have to lose control of your business. SigniFlow software offers a fully digital, remote business continuity solution.

Business and its workforce as we know it, has changed – suddenly and earth-shatteringly, across the globe.

The COVID-19 virus has forced countless individuals – from executive level, down to entry-level employees – to work from home, a major change in environment that in many cases accompanies unforeseen and unprecedented difficulties.

Doing everyday things that were previously basic, autopilot office tasks, such as signing purchase orders or sales contracts, or internal processes like leave approvals or capex requests, has become impossible under social distancing restrictions.

But working from home does not need to be difficult – at all; you do not need to lose control of your business. SigniFlow offers a failsafe solution for any work-from-home scenario that is simple, fast and sure.

We have seen first-hand how our customers, simply by using the same software they have been using for years, have seamlessly adapted to what was practically an overnight shift from office to home. Whether something straightforward, like leave approvals or claim forms – or higher-level procedures involving legally binding contracts and non-disclosure agreements, SigniFlow users have effortlessly transitioned and, in spite of the disaster that has gripped the globe, are enjoying business as usual.

Internationally compliant and legally accepted, SigniFlow is digital signature workflow software that fully digitises – and enhances – any process that requires a document to be signed or approved. It is process automation software that fits into your environment and works the way you need it to work.

If you have a laptop and internet connectivity at home, SigniFlow can enable your fully digital work-from-home office, literally in minutes. Our software will allow you to send documents for signing, receive and sign documents, and keep an audit trail of every single step of every business process and communication carried out – all 100% remote processes, with no human interaction necessary at any point.

Think of SigniFlow software as a work-from-home smartphone; one solution replaces your printer and scanner, courier services, face-to-face meetings and legal procedures. Whether you run an property agency, are a financial services provider, offer secretarial, tax or admin services – or even in the medical industry, where digital scripts and procedure sign-offs are now a necessity, our suite of digital enablers makes it possible for you to continue operations without anxiety or interruption.

Inevitably, COVID-19 has struck fear into people worldwide and left businesspeople reeling, unsure of how to sufficiently continue daily operations, but it needn’t give you sleepless nights. You do not need to lose time or money, or neglect your business. If you are forced to work from home, sign from home with SigniFlow.

To get more information on how we can enable your work-from-home office with remote signing and contactless business processes, contact us via our website or email support@signiflow.com.

Work from home, sign from home with SigniFlow. Fast, simple and secure.

PBSA SIGNIFLOW CORPORATE STATEMENT – COVID-19 CORONAVIRUS

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PBSA, including SIGNIFLOW global operations, continues to monitor the latest developments of the Coronavirus (COVID-19), which has now been classified by the World Health Organisation (WHO) as a global pandemic. Guided by our core values, we have taken and will continue to take actions that protect the health and well-being of our employees, partners and customers, as our number one concern.

PBSA business, support and service delivery teams have developed agile business continuity strategies that specifically deal with COVID-19 to safeguard the health of our employees and minimise the impact of delivering services to our customers.

A special COVID-19 committee has been formed and the following steps have been taken:

  • Operational Review
    • Individual reviews were conducted with each person in the organisation to assess personal risk, business risk and compile a comprehensive skills matrix.
    • Limitation of contact strategies were reviewed.
    • Work from home strategies were reviewed and feasibilities assessed.
    • Service delivery strategies were reviewed.
    • Support delivery strategies were reviewed.
    • Contingency plans for low, medium and high impact disasters were reviewed.
    • IT readiness infrastructure was reviewed.
  • Policies and Procedures
    • Standard Operating Procedures (SOP) under ISO9001:2015 are being implemented to deal with any change in the work environments.
    • A Pandemic Policy is being drafted.
    • Sanitising and hygiene at the workplace have been stepped up.

The following measures have been taken:

  • Sanitising. Awareness around the use of hand sanitisers has been stepped up. Hand sanitiser dispensing units have been installed at all critical points in-and-around the building and all external employees are equipped with hand sanitisers and medical-grade facemasks. Medical-grade facemasks and surgical gloves have also been made available to all staff. 
  • Location and employee segregation. In order to limit human contact and to ensure contingency of management, key personnel and job functions, four isolated locations were identified that will host segregated groups of employees. Group segregation was done strategically in accordance with Personal Risk, Business Risk and Skills Matrix profiles of each person.
    • PBSA Head Office Building (Site A, hosting Group A)
    • SigniFlow Offices (Site B, hosting Group B)
    • PBSA Warehouse (Site C, hosting Group C)
    • DevOps Krugers (Site D, hosting Group D)

The fifth location grouping is known as “Offsite Isolated”, hosting Group E and relates to employees working from home, who have no contact with customers or other personnel.

The sixth location grouping is known as “Offsite non-isolated”, hosting Group F and relates to employees, who are designated to work from home, but may have periodic contact with customers and personnel also in Group F.

The seventh grouping is known as “Cape Town”, hosting Group G and relates to personnel stationed in Cape Town. 

The eighth grouping is known as “Durban”, hosting Group H and relates to personnel stationed in Durban. 

The ninth grouping is known as “UK”, hosting Group I and relates to personnel stationed in the SigniFlow UK office. 

The tenth grouping is known as “AUS”, hosting Group J and relates to personnel stationed in the Melbourne Australia office. 

  • Employee contingency groupings. Employee groupings per location were done in accordance with:
    • Segregation of management and key personnel.
    • Segregation in accordance with skills matrix and job function.
    • Segregation of divisional teams – Admin, Finance, Sales, Customer services and Support services.
    • Isolation by location of employees that were identified with higher-risk profiles.
  • Visits to customer premises. For the time being, “Offsite non-isolated” personnel will be permitted to meet at customer premises, upon executive approval only.  
  • Onsite (customer premises) service personnel. No service disruptions are anticipated. For onsite maintenance and support functions, we have business continuity plans in place that are activated on demand. All internal systems, tools and monitors are designed to allow for remote work.
  • Visits to PBSA’s premises. For the time being, limited to executive approval, customers will be able to meet at Site A with anyone in Group A in a demarcated, isolated area. Customers will be requested to sanitise hands before entering the premises and may be asked to wear facemasks during the engagement. 
  • Software Support. Support continues as normal. All internal systems, tools and monitors are designed to allow for remote work.
  • Software Development Support. Support continues as normal. All internal systems, tools and monitors are designed to allow for remote work.
  • Local travel. Suspended until further notice in accordance with local regulatory guidance and restrictions.
  • International travel.  Suspended until further notice in accordance with local and international regulatory guidance and restrictions.
  • Digital Communications platforms.
    • Internal
      • All employees in all locations are connected via Microsoft Teams. All employees have the same access as before to IT systems like ERP and CRM via secure access protocols. 
      • All employees have access to SigniFlow for internal workflow approvals and digital signing of forms, documentation and contracts. 
    • External
      • Microsoft Teams has been identified as the primary means of video and teleconferencing engagements. Others like Skype, WebEx and Zoom will be considered in accordance with customer preference.
      • All employees have access to SigniFlow to distribute contracts, proposals and documentation for approval and digital signing by customers, partners, suppliers and/ or any external party.   

These and other related policies and SOP’s are effective from 18 March 2020 until further notice. It is business as usual, but with a fine touch of digital.

PBSA offers software that assists with business process automation and digitisation. You can learn more about these offerings here.   

Should you have any questions or concerns, please direct communications to: The Compliance Manager deonJ@pbsa.co.za

Support channels (ticketing systems, telephonic support and email systems) remain unchanged.

This statement will be formally reviewed on 3rd April 2020, or sooner if there are any regulatory changes or significant change to the COVID-19 status quo.

Digital transformation in the face of fear

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A lot of the trepidation around digital transformation comes from misnomers & misunderstandings around what it is. We shed some light & offer professional tips to help make the process more doable than daunting.

Whether it’s because you don’t feel ready for disruption, don’t know how worthwhile it is for your business, or you’ve actually tried digital transformation before and failed, you are not alone in your fear of it.

IT experts regard digital transformation (also referred to as DT or DX) as an absolute necessity, given the globalisation and mobility that underpins modern-day business.

But, despite digital transformation being a vital part of companies’ future, many are resistant to it. Change can be scary. Digitalisation is new, daunting and often not seen by businesses as a necessity – and so put on the backburner or pushed to the curb entirely.

Undoubtedly, much of this fear factor stems from misnomers, myths and misunderstandings around what digital transformation actually is, and what it entails.

DX Debunked

To understand what digital transformation is, let’s first look at what it is not.

•             DX is not an immediate change; it is a shift in how you conduct your business – in the long term and going forward. Think of it like a lifestyle change, rather than a crash diet – which it’s no secret, never works.

•             DX is not an IT project; it is a fundamental and gradual paradigm shift that must be understood and taken on board by the entire crew. Businesses cannot designate DX to their IT departments and expect it to transform the way non-IT employees work. Maximum productivity and efficiency require maximum buy-in.

•             DX is not about hanging on to processes because they have worked and been effective in the past, because – in today’s business world – the case is quite the contrary. The “tried and tested” methods of yesterday are outdated, ineffective and cumbersome. This has been proven.

DX Demystified

DX is about how businesses use modern-day technology and processes, in conjunction with their resources, to optimise performance and deliver supreme value to the demanding and digital-savvy consumer of today.

US-based research company, International Data Corporation (IDC), describes DX as, “[The process of] applying new technologies to radically change processes, customer experience, and value.”

Echoing our earlier point that DX is not about solving new problems with old solutions, the company says, “DX allows organisations to become Digital Native Enterprises that support innovation and digital disruption rather than enhancing existing technologies and models.”

In one of SigniFlow’s previous articles, on customer satisfaction – which is one of the profit pinnacles of DX – we said, “Digital transformation is essentially the implementation of new technology and software tools, primarily reliant on cloud computing, to the end of solving problems and delivering solutions faster, with less operating inefficiencies and costs.”

“Organisations that have advanced to the ‘Digital Transformer’ stage are rapidly pulling away from the rest – creating the beginning of a rift that will ultimately leave organizations on either side of the thrivers or survivors.”

IDC

Top tips

Now that we’ve covered the what of DX, here are some pointers on the part that has many businesses befuddled – the how.

Founder and executive director of SigniFlow, Leon van der Merwe, and SigniFlow Americas CEO, Laila Robak, share some tips on how businesses should think – and go – about digital transformation. 

  1. More than IT: It is important to bear in mind that DX is not an IT project; it affects the entire business. DX should not be perceived as uniquely an IT project. We have seen this a number of time with our customers – DX projects are actually led by other departments, such as HR, Legal and Sales, which require efficient and safe processes.
  2. Total buy-in: You need to get buy-in from all stakeholders, from the get-go. Too often we see an IT or business department buying in to a digitisation project, only to find at a later stage that Legal, HR or Architecture were all affected by the project, yet knew nothing about it. This can cause major delays to the project, while implementation could have already started. Think about everyone who will be affected by the project and involve them from the start.
  3. Fear not: Don’t be afraid to take some calculated risks. Any project comes with associated risks and, no matter how much time is spent defining requirements, no one can never be 100% accurate. Adopt an agile approach and use CI/CD practices to minimise the cost of being wrong, rather than spending weeks – or even months – on trying to be right.  
  4. The human element: Nothing changes overnight, especially not people. Good DX systems simply assist humans to work more efficiently. The idea with digitisation is not to get rid of humans, but rather to make them more effective and accurate in their work, so the business can cope with expansion.
    However, humans take time to adapt, to understand and to learn the new processes that have been edged into their everyday lives. Once a process is automated, give the employees time to catch up and understand how things should be done going forward. Give them training and let them see how technology can help them do things better and faster than ever before.
  5. Digital nation: Instil a digital culture in the workplace. Ensure that a digital culture is promoted from the top, down. Put marketing material up against the office walls, promoting employees to “think digital”, even before digitisation starts. Most failed digitisation projects are as a result of employees and executive members not buying in. It is critical that everyone in the business sees the advantages of digitisation, and shares in the vision of the company.
  6. Rome wasn’t built in a day: Do not try to digitise the entire business in one go. Pick a few processes that make sense to start with, and digitise only them. As soon as employees start experiencing the advantages of the new systems first-hand, they will want more and will assist and push to have the rest of the processes digitised.
  7. Never-ending story: Digitisation is never done. Ever. Digitising processes takes time and – once this is done – improving on initial process designs is never-ending.

[REFERENCES]

  1. IDC – Digital Transformation (DX) Research
  2. SigniFlow – Customer satisfaction in the 21st Century: Is your business digitally equipped?             

Customer satisfaction in the 21st Century: Is your business digitally equipped?

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24-7-2019 customer satisfaction SOCIAL MEDIAA happy customer equals a happy bottom line – but without digital transformation, neither of these are attainable.

The advent of digital has not only changed the way business is done, it has also significantly changed what is undeniably the most important factor responsible for the running of a successful business – customer satisfaction.

In today’s fast paced, digitally charged world, customers want – and indeed, expect – an extremely high quality, and personalised experience from the companies they choose to spend their money with.

As well as dictating the modern-day customer’s escalated expectations, the pervasiveness of digital has prompted companies to be far more accountable, with consumers no longer hesitant to voice their dissatisfaction publicly, thanks to the plethora of social media platforms they have at their fingertips.

It really is a dog-eat-dog digital world out there and, for businesses to thrive – and even survive – they need to offer their customers convenience, speed and seamless service – not to mention assurance that their personal data is 100% secure.

This is where digital transformation comes in. Digital transformation is essentially the implementation of new technology and software tools, primarily reliant on cloud computing, to the end of solving problems and delivering solutions faster, with less operating inefficiencies and costs.

For many businesses, especially those with high levels of bureaucracy, digital transformation may appear to be a long road, but partnering with the right solution provider will facilitate a swift and smooth ride – with the guarantee that your business will come out on the other end more empowered, and able to deliver a far richer customer experience.

As a leading provider of digital solutions that are enabling businesses across the globe to successfully transform their operations, SigniFlow has seen first-hand how the advantages of digital transformation outweigh any change management issues that go with effecting the change.

The benefits, to mention only a few of the most prevalent, include increased profitability, improved customer satisfaction, reduced risk, heightened levels of compliance and more streamlined processes.

The bottom line: Digital is the new oxygen. In order for companies today to firstly survive, and to keep up with their competitors and their customers’ evolving expectations, digital transformation is an absolute must.

SigniFlow is a core workflow and cryptographic digital signature engine that works either on its own, or fully integrated with existing core business systems.

Using only the most advanced & trusted digital signature technologies known to man, SigniFlow offers powerful workflow functionality and ease of document distribution to automate any business process.

To find out how SigniFlow can help your business achieve digital transformation, visit www.signiflow.com or contact us on the relevant number below:

International Contact Centre: 002710 300 4899

South Africa: +27(0)11-516-9403

Americas: +1-603-717-4248

United Kingdom: +44(0)208-611-2681

They’re here: pbVerify’s all-new website and enhanced system have landed

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Marketing concept with person using a laptopOur central data-hub of powerful and intelligent credit and identity information has received its long-awaited face-lift – with a faster system and exciting new products to boot.

As a leading data bureau with innovation at its core, pbVerify has been hard at work face-lifting our website and enhancing our service, so that we can bring you the most cutting-edge products, complete with the latest user interface.

Today, we are both delighted and proud to announce that, after months of blood, sweat, tears, late nights and too much coffee, our all-new website and supplemented online service is ready to go live.

On Monday 2 September, when you open pbVerify.co.za, and log in to your account, you will be greeted with a vibrant new interface, and a greatly enhanced system, featuring more comprehensive data and faster response times on all our existing reports.

What can you expect from the new interface?

Dashboard:

An eye-pleasing and functional dashboard featuring customisable weather updates and news strings to accompany your first cup of coffee in the morning. For our new customers, the new dashboard also features a site explaining the system’s main features and how to navigate through them.

We’ve added your Pending baskets to the dashboard, providing a clear view of outstanding bank reports, which are updated in real-time.

The new menu system makes it easier than ever to navigate our extensive range of products, either by product, or by bureaux. We’ve also enhanced the transaction history section, making it easy to search and find past transactions, and to download files.

Enhanced Reports:

Not only are our new reports beautifully formatted for you, they also contain enhanced quality data, which is now fully interactive. When opening a report, you can find the sections that are hyperlinked, and simply click on the relevant one/s. The links provide click-through functionality presenting more in-depth searches and reports on the data-subject.

New Products:

You can now remove customers you previously listed under the TransUnion Default Listing product. You no longer need to send letters for delisting or updating TransUnion, simply use the TransUnion Default Listing Manager on your Dashboard to manage, update or remove any listing.

But that’s not all

Our platform is gearing up to bring all our customers electronic FICA functionality, previously only available to large organisations and banks. These products, already available via API, will be launched within the next two months, so watch your emails for announcements..

KYCFactory

First up on the list, is our new digital KYC (Know Your Customer) tool, KYCFactory. Developed by our SigniFlow software team, KYCFactory offers businesses a compliant, automated and fully digitised FICA system that caters for both juristic and natural persons, as per policy defined by the Risk Management and Compliance Programme (RMCP).

KYCFactory is the first fully digital end-to-end electronic FICA/AML (Anti-Money Laundering) solution on the market that requires no supporting documents, irrespective of whether your company is on-boarding a consumer or a business. You will be able to read all about this groundbreaker under its dropdown menu on the new pbVerify website.

KYCFactory’s consumer verification comprises configurable, automated processes, including a slick new online 3D liveness test that biometrically matches the person to their national identity document photo, identity data, and alive-deceased data while retrieving their address from over 100 trustworthy SACRRA sources. Juristic entities are equally provided for with a brand-new approach to FICA verification, through an electronic declaration that caters for Directors, Signatories and UBOs (Ultimate Beneficiary Owners) compliant with the new FIC Amendment Act.

KYCFactory incorporates our new Sanctions, PEP and PIP (Politically Exposed and Influential Persons) reporting tool, which enables you to manually screen prospective clients and perform enhanced due diligence on anyone, from any country. This service instantly reports on over 2.5 million detailed PEP profiles and detects individuals, organisations and vessels linked to more than 50 risk categories, including Sanctions, Foreign Officials, and State-Owned Enterprises.

The second part of our Sanctions screening service relates specifically to sanctions and embargoes – i.e. political trade restrictions put in place against target countries to maintain or restore international peace and security. KYCFactory automates reporting on business with individuals who pose a threat and are listed on OFAC (The Office of Foreign Assets Control) Mission. Read more here.

RapidLEI

The next new entry, RapidLEI, is just as innovative and powerful. PBSA has teamed up with UK-based Legal Entity Identifier (LEI) innovator, RapidLEI, to build instant LEI registration into the pbVerify system.

Launched last year by our partner Ubisecure, RapidLEI’s pioneering automatic LEI issuance process takes the process of registering Legal Entity Identifiers, and reduces it from days to mere minutes. With regulation mandating the use of LEIs and new use cases now benefitting from the identity assurance LEIs can offer, this G20-endorsed organisation identifier is already achieving mass adoption.

To find out more about the history behind RapidLEI, and how the service automates the LEI issuance processes to deliver LEIs much faster and easier than ever before, click here. You can also watch Ubisecure’s video on this fully automated LEI process here.

 We look forward to hearing from you on our new website, system and products. If you have any queries or comments, please don’t hesitate to give us a ring on +27 (0)10 300 4898 or email support@pbverify.co.za.

pbVerify is a registered Credit Bureau in terms of section 43 of the National Credit Act 34 of 2005. Its data-systems, data-security and data-processing protocols are audited annually in accordance with the NCA. pbVerify follows strict ISO9001:2015 quality management processes that are audited and internationally certified by TUV Rheinland Germany. pbVerify engineers are certified in ISO27001 IT Security Management.

[REFERENCES]

  1. SigniFlow – Digital KYC
  2. Ubisecure – RapidLEI From Ubisecure
  3. Ubisecure YouTube channel – RapidLEI fully automated Legal Entity Identifiers (LEI)

E-Invoicing in the spotlight

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e-invoicing 20-8-2019 smOver 50 countries across the world are looking into implementing e-invoicing systems, thanks to the advantages of true electronic billing and invoicing.

Electronic invoicing (e-invoicing) was brought under the microscope in the United Kingdom in 2014 after the UK Government launched an inquiry into e-invoicing in the public sector, and announced e-invoicing initiatives to be rolled out by April 2019.

At the time, the MP tasked with the inquiry, Stephen McPartland, positioned e-invoicing as a technology that could streamline UK government admin processes “at a stroke”, saving the public sector and its suppliers a minimum of £2 billion a year. “E-invoicing could open up new markets throughout the country and help drive innovation and economic growth.”

This followed a new standard and directive on e-invoicing by the European Parliament in April 2014, which made it mandatory for all EU Member States to adopt a new e-invoicing standard. According to the directive, “all contracting authorities and contracting entities [are to] to receive and process e-invoices complying with the European standard”.

“We live in a world driven by digital innovation where efficiency and productivity benchmark new standards and expectations for business,” states McPartland’s report.

But what does this relatively new billing method – made possible by digital technology – entail, and could it live up to the expectations that have started to gain a foothold not only in the UK and Europe, but in countries all over the world?

A research paper, set to be released in the coming months by the International Monetary Fund (IMF), expounds how mandatory e-invoicing in Peru is helping increase firm sales and tax revenues. “Drawn by its potential to strengthen tax compliance and reduce costs, Peru is among more than 50 countries around the world to have implemented e-invoicing and many others are preparing to follow suit.”

About e-Invoicing

Essentially, an e-invoice is a statement created by suppliers and businesses to send to customers and clients requesting money. Typically, these are sent in PDF form and allow for circumvention of manual paper-based processes and physical paper documents that require a further set of physical procedures.

True e-invoicing – i.e. invoicing that is electronic in nature from start to finish – offers total automation, which in turn enables higher levels of efficiency and productivity, as well as significant financial savings in terms of resources.

Wikipedia defines e-invoicing as a form of electronic billing. “E-invoicing methods are used by trading partners, such as customers and their suppliers, to present and monitor transactional documents between one another and ensure the terms of their trading agreements are being met. These documents include invoices, purchase orders, debit notes, credit notes, payment terms and instructions, and remittance slips.”

The advantages of this system of electronic billing that over 50 countries across the world are looking at implementing, extend to both suppliers and buyers, and broadly include:

  • Process automation, which means time and money savings and, in turn, faster payment time.
  • Less disputes, due to the fact that invoice data is directly transmitted from supplier to customer electronically, creating a full audit trail.
  • Mitigation of human error, thanks to the high level of automation in the invoicing cycle.
  • Better supplier/buyer relationship and improved customer satisfaction, because processes are far more streamlined and reliable.

For more information on the automation of invoices and SigniFlow’s digital business solutions, visit our website, https://signiflow.com/, or contact us on the relevant number below:

International Contact Centre: 002710 300 4899

South Africa: +27(0)11-516-9403

Americas: +1-603-717-4248

United Kingdom: +44(0)208-611-2681

[REFERENCES]  

  1. European Commission – European legislation on e-invoicing
  2. Wikipedia – Electronic Invoicing
  3. Finextra – Electronic Invoicing in the UK Public Sector, post Brexit
  4. European Union – eInvoicing in United Kingdom
  5. NHS – Is your organisation on board with e-invoicing?
  6. PEPPOL (Pan-European Public Procurement On-Line) – e-Invoicing explained
  7. NHS – NHS Shared Business Services eInvoicing Information Guide for Suppliers (PDF)
  8. Future-Focused Finance – eInvoicing: a win-win for providers and commissioners
  9. IMF – Electronic invoicing reform in Peru paying off
  10. Finextr – Electronic Invoicing in the UK Public Sector, Post Brexit
  11. tips – Electronic Invoicing: The next steps towards digital government (2014 Report following Inquiry into electronic invoicing (‘eInvoicing’) in the UK public sector.)
  12. EUR-Lex – Directive of the European Parliament and of the Council of 16 April 2014 on electronic invoicing in public procurement

Top ten benefits of digital signatures

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We have compiled a list of the main benefits we’ve seen from companies that have implemented digital signature solutions.  

Blog Digital Signature benefits

The technology we have at our disposal today makes for exciting times, with ever-evolving digital tools drastically changing the way business is done.

As an international provider of digital solutions, SigniFlow is grateful to be at the forefront of this exciting era, and to see the different ways in which our solutions empower businesses of all sizes to streamline processes, become compliant and ultimately serve their customers better.

On the back of this, we’ve put together a list of the top ten benefits we have seen at play in the businesses we serve with our solutions, which have secure digital signatures at their core.

  1. Document Security. Nobody wants to have to go into crisis management mode when important paper documents are stolen, misplaced or destroyed due to a fire, flood or other unforeseen disaster. The fact is, these things happen – and prevention is always better than cure. Digital document management and storage eliminates the chances of physical records going missing or being destroyed.
  2. Company image. Using digital signatures and finalising contracts and agreements so much faster than expectations have always dictated shows clients your business has the latest technology in place, and is serious about efficiency. For one of our clients, the fact that they used a digital signature and workflow solution turned out to be a differentiator when it came to them getting a deal.
  3. Corporate social responsibility. There is without doubt increased awareness and a higher expectation for companies to be environmentally aware nowadays. Using digital signatures and supporting a paperless business model demonstrates that you as a company are aware of the impact using paper has on the environment, and willing to employ solutions to minimise damage. Paper pollution causes serious adverse effects to the quality of air, water and land around us. Not only is discarded paper a major component of landfill sites, paper recycling in itself is a major source of pollution, given all the sludge that is produced during de-inking.
  4. Time management. There is nothing more time consuming – not to mention frustrating – than having to spend hours searching for physical documents that went through a lengthy manual signing, managing & storing process – and straight into a proverbial black hole. Digital Signatures turn hours – sometimes days or even weeks – into mere minutes by allowing you to quickly find the required documents, on a secure server, and then action them.
  5. Simplification of processes. One of our recently acquired customers were pleasantly surprised to see how simple going digital and paperless was, and how quickly our solution was able to save them time and money by simplifying day-to-day business processes. “We initially thought the change to digital processes would complicate things and take so much time to implement, but it turns out it was simpler than any single manual process we’ve done in the past, and our employees were happy and quick to get on board and move away from old manual contract signing and filing systems.”
  6. Customer satisfaction. We love to hear feedback from our customers about their customers, because we understand how much value a customer holds for a company. While organisations stand to benefit hugely from going paperless – in both monetary and time-saving terms – the customers they serve reap just as many rewards, including convenience, speed and efficiency. At the end of the day, a happy customer means a happy bottom line.
  7. Eradication of fraud. It’s no secret that any semi-skilled con artist can forge a physical signature. Digital signatures completely eliminate the risk of forgery, because they are backed by a unique digital identity, based on globally accepted Public Key Infrastructure standards. There is no higher level of security when it comes to signing a document.
  8. Legality. One of the things we frequently get asked by customers, is whether digital signatures are legally valid across all parts of the world. The answer is yes. SigniFlow digital signatures were developed with both security and compliance at their core, and are compliant with European, US, South African and international regulations for electronic transactions and trust services. Our solution uses state-of-the-art digital cryptographic signature technology that allows businesses and their customers to sign documents remotely and securely, with the sound knowledge that they are signing with signatures that are legally binding.
  9. Money savings. This is probably the most immediately raved about benefit see when companies deploy digital signatures. Apart from the obvious money-saving benefits that come with not having to print documents out, such as no more paper, ink, printers and maintenance, there are other associated cost savings enabled by digital document management and storage, such as needing less physical office space (which is often one of the biggest expenses a company has), and document distribution.
  10. Audit trails. In business, the ability to trace documents to their origin is crucial – not only for internal records, but also for the sake of transparency, compliance and protection of company information. Our digital signature workflow system provides businesses with a full digital audit trail, kept with documents in the SigniFlow workspace, stored on secure servers.

For more information on our solutions, visit our website www.signiflow.com or contact us by submitting an online query HERE or calling us: International Contact Centre Tel: 002710 300 4899 / From South Africa Tel: 011 516 9403.