IT ONLINE – Pitney Bowes provides ‘lucky last mile’

itologoPosted by IT Online on 14 October 2015

In preparation for the running of the national lottery, Ithuba sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. The company approached specialists in customer communications and digital signature technology Pitney Bowes South Africa, and is now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a ‘first’ in the National Lottery’s history in this country and a ‘feather in the cap’ for Pitney Bowes, which developed and customised the system for Ithuba’s specific requirements through the company’s e-business division, pbVerify.

“The system means Ithuba can now enrol new retailers using a tablet-driven API (Application Programming Interface) system, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,” explains Leon van der Merwe, business development manager for Pitney Bowes South Africa.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (Companies and Intellectual Property) checks, commercial credit checks and anti-fraud checks – digitising the entire vetting process.”

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

“This was a perfect match-fit for Ithuba, which need to take on thousands of new retailers in a short space of time,” says van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, notes Michael Springer, MD of Pitney Bowes South Africa.

“We solve what we refer to as the ‘last mile’. Even businesses which have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,” he says. “pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.”

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process which normally involves a substantial amount of documents which are required to be completed and signed by the customer. The system utilises personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

“This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,” notes van der Merwe. “In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.”

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

“As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,” says Charmaine Mabuza, CEO of Ithuba.

“Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,” concludes Mabuza.

“We are pleased that Ithuba entrusted such a critical and innovative process to us,” says Springer.  “The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of “going paperless” pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,” he says.

FINANCIAL MAIL – Paperless lottery system

Posted by Financial Mail on 8 October 2015

paperless_Financial_Mail

TECHNOLOGY firm Pitney Bowes has designed a software program that will enable national lottery operator Ithuba to add more retailers within a shorter period.

The paperless system will also result in faster turnaround times. The new system replaces the manual, paper-based processes which require printing, signing and scanning of documents.

Leon van der Merwe, business development manager for Pitney Bowes SA, says the system means Ithuba can now enrol new retailers using a tablet-driven application programming interface system, enabling the company’s field agents across the country to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (companies & intellectual property) checks, commercial credit checks and anti-fraud checks — digitising the entire vetting process,” says Van der Merwe.

Ithuba, which started operating the lottery this year, is also using Vodacom’s network and related services to connect its systems.

Vodacom is providing Ithuba with the communication infrastructure necessary to connect the central gaming system, the regional office and the retailer’s lottery terminals.

ITWEB – SA Lottery paperlessly on-boards retailers

itweb_logo_sml

Posted by ITWeb on 7 October 2015

In becoming the official operator of the South African National Lottery on 1 June 2015, Ithuba has employed a paperless system for inducting retailers who sell lottery tickets across SA through Ithuba lottery terminals.

The process, which involves on-boarding and credit-vetting thousands of retailers all over the country, would ordinarily require substantial paperwork per retailer, including manually filling out extensive formsand the signing, scanning and printing of numerous documents, explains Michael Springer, MD at Pitney Bowes SA, the customer communication technology provider responsible for Ithuba’s new paperless system.

The paperless system, built and implemented by Pitney Bowes’ e-business division, pbVerify, which specialises in digitising specific, paper-intensive business processes, aims to make Ithuba’s retailer induction process faster and less labour-intensive.

PbVerify’s solution uses a tablet-based system to auto-fill digital form fields using personal and business information drawn from data sources such as credit bureaus, the Department of Home Affairs, and the Companies and Intellectual Property Commission.

It also employs geolocation technology to capture the exact location of the retail site, even in remote areas, explains Leon van der Merwe, business development manager for Pitney Bowes SA.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated Companies and Intellectual Property checks, commercial credit checks and anti-fraud checks, digitising the entire vetting process,” Van der Merwe concludes.

SHOP SA – Ithuba goes paperless with Pitney Bowes

Posted by Shop SA on 29 September, 2015

shopsaweblogo
In preparation for the running of the national lottery, Ithuba sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. The company approached specialists in customer communications and digital signature technology, Pitney Bowes South Africa, and are now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a “first” in the National Lottery’s history in this country and a feather in the cap for Pitney Bowes, which developed and customised the system through the company’s e-business division, pbVerify.

“The system means Ithuba can now enrol new retailers using a tablet-driven API, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,” explains Leon van der Merwe, business development manager for Pitney Bowes South Africa.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (Companies and Intellectual Property) checks, commercial credit checks and anti-fraud checks – digitising the entire vetting process.”

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

“This was a perfect match-fit for Ithuba, which need to take on thousands of new retailers in a short space of time,” says Van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, notes Michael Springer, MD of Pitney Bowes South Africa.

“We solve what we refer to as the ‘last mile’. Even businesses which have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,” he says. “pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.”

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process which normally involves a substantial amount of documents which are required to be completed and signed by the customer. The system utilises personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

“This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,” notes Van der Merwe. “In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.”

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

“As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,” says Charmaine Mabuza, CEO of Ithuba.

“Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,” concludes Mabuza.

“We are pleased that Ithuba entrusted such a critical and innovative process to us,” says Springer.  “The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of ‘going paperless’ pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,” he concludes.

AFRICA PRINT – Pitney Bowes South Africa Provides National Lottery Operator With Digitised System

Posted by Africa Print on 29 September, 2015

IthubaPitney Bowes South Africa is providing technology for a fully digitised, paperless system for National Lottery operator Ithuba.

The lottery operator approached Pitney Bowes South Africa after it sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. It is now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a ‘first’ in the National Lottery’s history in this country and a ‘feather in the cap’ for Pitney Bowes, which developed and customised the system for Ithuba’s specific requirements through the company’s e-business division, pbVerify.

‘The system means Ithuba can now enrol new retailers using a tablet-driven Application Programming Interface (API) system, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,’ explained Leon van der Merwe, Business Development Manager for Pitney Bowes South Africa.

‘Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated Companies and Intellectual Property (CIPC) checks, commercial credit checks and anti-fraud checks, digitising the entire vetting process,’ he continued.

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

‘This was a perfect match-fit for Ithuba, which needs to take on thousands of new retailers in a short space of time,’ said van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, noted Michael Springer, Managing Director of Pitney Bowes South Africa.

‘We solve what we refer to as the ‘last mile’. Even businesses that have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,’ he said. ‘pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.’

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process that normally involves a substantial amount of documents that are required to be completed and signed by the customer. The system uses personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

‘This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,’ noted van der Merwe. ‘In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.’

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

‘As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,’ said Charmaine Mabuza, CEO of Ithuba.

‘Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,’ concluded Mabuza.

‘We are pleased that Ithuba entrusted such a critical and innovative process to us,’ said Springer.  ‘The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of ‘going paperless’ pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,’ he concluded.