Upland Software, a leader in cloud-based Enterprise Work Management applications, has been positioned on the Gartner Magic Quadrant for Enterprise Content Management (ECM) 2015* for its FileBound document and workflow automation application – a product that is available from PBSA’s (formerly Pitney Bowes) ECM division, pbDigital.
Upland’s FileBound is also included in Gartner’s complementary report, “Midmarket Contextualisation of the 2015 Magic Quadrant for Enterprise Content Management.”
Upland made its first appearance on the ECM Magic Quadrant in 2014. Relative to last year, FileBound has been positioned higher for its “ability to execute,” which Gartner defines as “how well a vendor sells and supports its ECM products and services on a global basis. In addition to rating product capabilities, we evaluate each vendor’s viability, installed base, pricing, customer support and satisfaction, and product migrations from one major release to another.”
“Upland’s focus on customer-driven innovation results in software that quickly delivers practical results for our growing global customer base,” said Sean Nathaniel, CTO at Upland and general manager of FileBound. “Automating the flow of work within the enterprise is just the beginning. FileBound gives organisations the agility to extend FileBound functionality to their customers, partners and other stakeholders through its cloud-based, device-agnostic architecture. We consider our inclusion in the Magic Quadrant as confirmation that customers see the value in that approach.”
Since the release of the 2014 ECM Magic Quadrant, FileBound has complemented its robust workflow and analytics capability with records management functionality, a public access portal, integration with e-signature functionality such as DocuSign and other features. As FileBound continues to break down the barriers of the enterprise, its unlimited user licensing resonates with customers of all sizes by making it easy and affordable to accommodate every user. Upland also continues to increase its international presence through internal expansion, such as a European data center and dedicated offices, as well as through global partnerships.
To be included in the Magic Quadrant for ECM 2015, Upland had to meet Gartner’s criteria for revenue, geographic presence, functional capabilities and “referenceability.” To download a complimentary copy of the Gartner Magic Quadrant ECM, please go to the report here.
*Gartner “Magic Quadrant for Enterprise Content Management” by Hanns Koehler-Kruener, Kenneth Chin, Karen A. Hobert. October 21, 2015.