Top ten benefits of digital signatures


We have compiled a list of the main benefits we’ve seen from companies that have implemented digital signature solutions.  

Blog Digital Signature benefits

The technology we have at our disposal today makes for exciting times, with ever-evolving digital tools drastically changing the way business is done.

As an international provider of digital solutions, SigniFlow is grateful to be at the forefront of this exciting era, and to see the different ways in which our solutions empower businesses of all sizes to streamline processes, become compliant and ultimately serve their customers better.

On the back of this, we’ve put together a list of the top ten benefits we have seen at play in the businesses we serve with our solutions, which have secure digital signatures at their core.

  1. Document Security. Nobody wants to have to go into crisis management mode when important paper documents are stolen, misplaced or destroyed due to a fire, flood or other unforeseen disaster. The fact is, these things happen – and prevention is always better than cure. Digital document management and storage eliminates the chances of physical records going missing or being destroyed.
  2. Company image. Using digital signatures and finalising contracts and agreements so much faster than expectations have always dictated shows clients your business has the latest technology in place, and is serious about efficiency. For one of our clients, the fact that they used a digital signature and workflow solution turned out to be a differentiator when it came to them getting a deal.
  3. Corporate social responsibility. There is without doubt increased awareness and a higher expectation for companies to be environmentally aware nowadays. Using digital signatures and supporting a paperless business model demonstrates that you as a company are aware of the impact using paper has on the environment, and willing to employ solutions to minimise damage. Paper pollution causes serious adverse effects to the quality of air, water and land around us. Not only is discarded paper a major component of landfill sites, paper recycling in itself is a major source of pollution, given all the sludge that is produced during de-inking.
  4. Time management. There is nothing more time consuming – not to mention frustrating – than having to spend hours searching for physical documents that went through a lengthy manual signing, managing & storing process – and straight into a proverbial black hole. Digital Signatures turn hours – sometimes days or even weeks – into mere minutes by allowing you to quickly find the required documents, on a secure server, and then action them.
  5. Simplification of processes. One of our recently acquired customers were pleasantly surprised to see how simple going digital and paperless was, and how quickly our solution was able to save them time and money by simplifying day-to-day business processes. “We initially thought the change to digital processes would complicate things and take so much time to implement, but it turns out it was simpler than any single manual process we’ve done in the past, and our employees were happy and quick to get on board and move away from old manual contract signing and filing systems.”
  6. Customer satisfaction. We love to hear feedback from our customers about their customers, because we understand how much value a customer holds for a company. While organisations stand to benefit hugely from going paperless – in both monetary and time-saving terms – the customers they serve reap just as many rewards, including convenience, speed and efficiency. At the end of the day, a happy customer means a happy bottom line.
  7. Eradication of fraud. It’s no secret that any semi-skilled con artist can forge a physical signature. Digital signatures completely eliminate the risk of forgery, because they are backed by a unique digital identity, based on globally accepted Public Key Infrastructure standards. There is no higher level of security when it comes to signing a document.
  8. Legality. One of the things we frequently get asked by customers, is whether digital signatures are legally valid across all parts of the world. The answer is yes. SigniFlow digital signatures were developed with both security and compliance at their core, and are compliant with European, US, South African and international regulations for electronic transactions and trust services. Our solution uses state-of-the-art digital cryptographic signature technology that allows businesses and their customers to sign documents remotely and securely, with the sound knowledge that they are signing with signatures that are legally binding.
  9. Money savings. This is probably the most immediately raved about benefit see when companies deploy digital signatures. Apart from the obvious money-saving benefits that come with not having to print documents out, such as no more paper, ink, printers and maintenance, there are other associated cost savings enabled by digital document management and storage, such as needing less physical office space (which is often one of the biggest expenses a company has), and document distribution.
  10. Audit trails. In business, the ability to trace documents to their origin is crucial – not only for internal records, but also for the sake of transparency, compliance and protection of company information. Our digital signature workflow system provides businesses with a full digital audit trail, kept with documents in the SigniFlow workspace, stored on secure servers.

For more information on our solutions, visit our website or contact us by submitting an online query HERE or calling us: International Contact Centre Tel: 002710 300 4899 / From South Africa Tel: 011 516 9403.

pbSecure: Ground breaking anti-fraud solution for Educational records and Certificates

The problem lies not within the paper, but within the content on the paper.

At first glance, one would think that pbSecure is here to “replace” physical paper security and other advanced printing technologies like micro-text, micro-tint, font reverse, watermarks, chemical sensitisation, embedded fibres, ultraviolet (UV), heat sensitive ink, sequential numbering and many more, but it is not. These are all –and will always remain- the perfect fight against counterfeiting and forgery, especially when it comes to replicating, for instance currency.

The question is, is the core problem the same when it comes to educational records (diplomas, certificates, degrees and mark sheets)?

Truth is that the problem is not the same and it cannot effectively be treated the same. Making an exact replica of an educational record does not really benefit anyone. The forged replica is just that, a replica containing the same information pertaining to the same person with the same qualifications, linked to the same institution as per the original document and very little significant gain for fraudsters.

However, changing (tampering with) any of the information on the document (Name, Surname, Date, Qualification, Institution etc.) is where the real problem lies and where fraudsters find real value.

pbSecure specifically addresses tampering and solves the problem with absolute certainty and conviction.

What differentiates pbSecure?

There are many encryption solutions and generic barcode generators on the market and Internet today that can encrypt data and print a barcode on a document, simulating a similar “look and feel” solution to pbSecure, but do these solutions really close the door on fraud and solve the problem once and for all? The answer is no and here is why pbSecure is the most advanced document security solution on the market today that truly solves the problem;

For almost a century, Pitney Bowes has successfully secured billions of dollars (US$) globally for governments across the globe with its postal (franking) and tax metering systems that date back to the early 1900’s. Within this wealth of experience and array of patented technologies lies the heart of pbSecure. pbSecure is an evolution of the Pitney Bowes metering system technology and showcases the latest advancements in 2D barcoding, encryption and Pitney Bowes’ cryptographic content security technology.

Securing and verification methodology
We focus not only on securing the document, but also on the verification process that is bound to follow at one or at multiple stages of the document lifecycle. pbSecure neatly slots into any Student Information System (SIS) or document creation process with the flexibility to quickly produce thousands of secured records from any data source. Although pbSecure has a full transactional audit trail, there is no need to store any customer data online or in a centralised repository (database) to verify the document. The issuing authority and all of the original content can be verified in an off-line environment by scanning the unique pbSecure 2D barcode with a pbSecure Verifier.

To ensure the integrity of the solution, each issuing authority is issued with a unique pbSecure Vault (USB hardware security device). The issuing authority’s detail and unique private key is burnt into the microchip, fully protecting the integrity of the issuing authority. This also means that the unique private key of each unit is not stored on any comprisable network, server or software infrastructure.

Any pbSecure issuing authority can verify its own documents created with pbSecure, using its own pbSecure Vault and verification software. The issuing authority has the option to authorise other pbSecure sites or specific verification agents to also verify its own documents. Pitney Bowes’ extensive experience and global success with metering systems using the same Private -and Public -Key Infrastructure (PKI) management, is one of the huge differentiating factors from any other cryptographic, encryption solution on the market today.

For more information on pbSecure, please visit

For a full presentation on pbSecure, please send an Email to or contact Leon van der Merwe on (+27) 011 516 9400 at Pitney Bowes SA