IT ONLINE – Pitney Bowes provides ‘lucky last mile’

itologoPosted by IT Online on 14 October 2015

In preparation for the running of the national lottery, Ithuba sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. The company approached specialists in customer communications and digital signature technology Pitney Bowes South Africa, and is now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a ‘first’ in the National Lottery’s history in this country and a ‘feather in the cap’ for Pitney Bowes, which developed and customised the system for Ithuba’s specific requirements through the company’s e-business division, pbVerify.

“The system means Ithuba can now enrol new retailers using a tablet-driven API (Application Programming Interface) system, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,” explains Leon van der Merwe, business development manager for Pitney Bowes South Africa.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (Companies and Intellectual Property) checks, commercial credit checks and anti-fraud checks – digitising the entire vetting process.”

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

“This was a perfect match-fit for Ithuba, which need to take on thousands of new retailers in a short space of time,” says van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, notes Michael Springer, MD of Pitney Bowes South Africa.

“We solve what we refer to as the ‘last mile’. Even businesses which have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,” he says. “pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.”

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process which normally involves a substantial amount of documents which are required to be completed and signed by the customer. The system utilises personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

“This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,” notes van der Merwe. “In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.”

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

“As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,” says Charmaine Mabuza, CEO of Ithuba.

“Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,” concludes Mabuza.

“We are pleased that Ithuba entrusted such a critical and innovative process to us,” says Springer.  “The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of “going paperless” pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,” he says.

Digital onboarding: The Benefits

On-boarding new clients doesn’t have to be an administratively intensive task.

Digital signatures make your workplace more efficientWhile most companies make use of print outs, signed documents, scanning and passing on information manually, there is an easier way, thanks to the revolutionary, digital Intelli-forms from pbVerify. These are only a few of the benefits of pbVerify Intelli-forms:

Digitise the process

What happens to new clients if the client service agent is sick, his or her laptop gets stolen or the paperwork disappears? Manage these risks by digitising the onboarding process with pbVerify Intelli-forms.

Eradicate errors

When a number of people work together in order to make a manual, paper-based workflow run smoothly, there’s a lot of room for error. pbVerify Intelli-forms  will help you eradicate errors and increase process efficiencies by automatically populating forms from limited information entered.

Fully customisable

Every business is unique and only you will know exactly what information you need in order to kick-start the on-boarding process. pbVerify Intelli-forms are fully customisable and everything from database entries to specific Terms and Conditions can be determined by you.

Verify information automatically

When a new client gives you an ID number or business information, this information needs to be checked by your staff. With pbVerify Intelli-forms, all the client has to do is enter their relevant information and pbVerify Intelli-forms will take care of the rest. Information such as the last known address and telephone numbers are obtained and populated automatically and business information is verified with CIPC and auto-populated in the form.

Sound too good to be true? It isn’t. Find out more here

Electronic Signatures

CoSign is the most widely used digital signature solution in the world. Whether you’re in a security-minded industry or you’re simply looking for a way to increase efficiencies, digital signatures can work for you.

What makes CoSign so effective is the fact that it adapts to your existing processes, governance policies and SOPs, instead of forcing you to adopt rigid workflows. The digital signatures are integrated into the document/content management or workflow automation system of your choice, including SharePoint, OpenText, Oracle, Alfresco, Nintex, K2 and many more.

When you transition to digital signatures, you can rest assured that your documents are always kept within your company’s domain without you ever having to save it on a third party server. Minimising business risk and improving efficiencies starts with implementing technology that can truly change the way you do business. Find out more about digital signatures now.

IT ONLINE – New digital signature tech from Pitney Bowes

Electronic signatures in South Africa

Posted by IT-Online on Aug 6, 2014 in Document Management, Technology Areas

itologoPitney Bowes South Africa, a leading provider of customer communication solutions, in partnership with ARX Cosign, the market leader in digital signature technology, has launched a powerful, integrated solution which streamlines and digitises document signing processes.

This new, ground-breaking technology – called ‘CoSign Click’ – is set to revolutionise how companies ‘on-board’ new customers. This is achieved through the elimination of the cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.

Leon van der Merwe, business development manager at Pitney Bowes South Africa, explains: “Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device.

“Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications. This new technology is great news for companies requiring customers to provide a once-off signature on a document or form.”

Pitney Bowes is the first company to introduce CoSign Click to South Africa, and is excited to introduce the numerous benefits of digital signature technology to local businesses.

“In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction (ECT) Act of 2002 refers to an ‘Advanced’ Electronic Signature (AeS) and is the only type of electronic signature that is recognised as legally acceptable.

The partnership with ARX offers our customers a legally compliant solution for digitally signing documents which can then be seamlessly integrated with their Electronic Document Management system,” says Van der Merwe.

He explains how it works: “There are three areas in which the technology ensures compliance, which we refer to as the three ‘I’s’: intent (to sign), identity (of the signer) and integrity (of the document). After a person electronically signs a document the content of the document is protected. If changes are made to the signed document, the signature will no longer be valid.”

“Digital signatures have become increasingly necessary in today’s international and local business world, as companies strive to automate and streamline their systems.

These include local government and financial services businesses, one of which has been able to reduce their customer on-boarding process from a time-consuming paper-based system taking 5 to 7 days down to 40 minutes.
CoSign Click therefore provides a slick alternative to what has historically been a paper-intense and inefficient process. This requires no printing or scanning, does not waste time, and essentially provides an end-to-end solution which completely digitises the customer on-boarding process.
“Form-filling can be a very cumbersome process, for both companies and their customers. In the light of this, our collaboration with ARX offers South African businesses very real and tangible benefits. We offer companies a quick, safe and efficient system that we believe will transform the way in which many organisations interact with their customers – which in South Africa has historically been a very paper-based business culture.

“Pitney Bowes SA has helped companies for many years to enhance their customer communications capabilities. Part of Pitney Bowes Incorporated – the global business solutions provider – Pitney Bowes SA is at the leading edge of digital signature technology in this country,” Van der Merwe concludes.

ENGINEERING NEWS – ‘Signed and Sealed’ at the ‘click’ of a button: Pitney Bowes introduces ground-breaking digital signature technology

Electronic Signatures in South Africa
Article by: ENGINEERING NEWS
Edited by: Creamer Media Reporter

ENlogoPitney Bowes South Africa, a leading provider of customer communication solutions, in partnership with ARX Cosign, the market leader in digital signature technology, has launched a powerful, integrated solution which streamlines and digitises document signing processes. This new, ground-breaking technology – called ‘CoSign Click’ – is set to revolutionise how companies ‘on-board’ new customers. This is achieved through the elimination of the cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.

Leon van der Merwe, Business Development Manager at Pitney Bowes South Africa, explains: “Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device. “Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications. This new technology is great news for companies requiring customers to provide a once-off signature on a document or form.” Pitney Bowes is the first company to introduce CoSign Click to South Africa, and is excited to introduce the numerous benefits of digital signature technology to local businesses. “In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction Act of 2002 refers to an ‘Advanced’ Electronic Signature and is the only type of electronic signature that is recognised as legally acceptable.

The partnership with ARX offers our customers a legally compliant solution for digitally signing documents which can then be seamlessly integrated with their Electronic Document Management system,” says van der Merwe. He explains how it works: “There are three areas in which the technology ensures compliance, which we refer to as the three ‘I’s’: intent (to sign), identity (of the signer) and integrity (of the document).  After a person electronically signs a document the content of the document is protected. If changes are made to the signed document, the signature will no longer be valid.” “Digital signatures have become increasingly necessary in today’s international and local business world, as companies strive to automate and streamline their systems.
Customer on-boarding process: from 7 days to 40 minutes
These include local government and financial services businesses, one of which has been able to reduce their customer on-boarding process from a time-consuming paper-based system taking 5 to 7 days down to 40 minutes. CoSign Click therefore provides a slick alternative to what has historically been a paper-intense and inefficient process.  This requires no printing or scanning, does not waste time, and essentially provides an end-to-end solution which completely digitises the customer on-boarding process. “Form-filling can be a very cumbersome process, for both companies and their customers. In the light of this, our collaboration with ARX offers South African businesses very real and tangible benefits. We offer companies a quick, safe and efficient system that we believe will transform the way in which many organisations interact with their customers – which in South Africa has historically been a very paper-based business culture.

Pitney Bowes SA has helped companies for many years to enhance their customer communications capabilities. Part of Pitney Bowes Incorporated – the global business solutions provider – Pitney Bowes SA is at the leading edge of digital signature technology in this country,” van der Merwe concludes.

ee publishers – Digital signatures with one click

August 6th, 2014, Published in Articles: EngineerIT

by Hans van de Groenendaal, features editor, EngineerIT

New, ground-breaking technology – called “CoSign Click” – is set to revolutionise how companies “on-board’” new customers. No cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.

Leon van der Merwe – Business Development Manager

Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device “Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications,” said Leon van der Merwe, business development manager of Pitney Bowes, the first company to introduce CoSign Click to South Africa.  “This new technology will be a boon for companies requiring customers to provide a once-off signature on a document or form.”

In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction (ECT) Act of 2002 refers to an “advanced” electronic signature (AeS) and is the only type of electronic signature that is recognised as legally acceptable.

“We have partnered with ARX, a leading provider of digital signatures, to offer a legally compliant solution for digitally signing documents which can then be seamlessly integrated with an electronic document management system.”

There are three areas in which the technology ensures compliance: three “I”s: intent (to sign), identity (of the signer) and integrity (of the document).  After a person electronically signs a document the content of the document is protected. If changes are made to the signed document, the signature will no longer be valid. Digital signatures have become increasingly necessary in today’s international and local business world, as companies strive to automate and streamline their systems. CoSign Click provides a slick alternative to what has historically been a paper-intensive and inefficient process. “No printing or scanning, just a digital process”, said van der Merwe .

CoSign is said to be the most widely used digital signature solution. In 2013 it was recognised as “the strongest digital signature solution” in the Forrester Wave: E-Signatures report. Millions of people at large enterprises, SMBs, governments and cloud services around the world use CoSign every day on their computers and mobile devices to easily add secure digital signatures to documents in Word, Excel, PDF, SharePoint, OpenText, Oracle, Alfresco, Nintex, K2, and many other applications and file formats.

CoSign Click is an add-on component to collect digital signatures from partners, customers and other external parties. Documents that need to be signed are exported directly from existing workflows and securely sent to any external party from the CoSign Click interface. A web-based mobile-ready application is used to sign the document and back directly into the sender’s document management system.

View original article – ee publishers:

http://www.ee.co.za/article/digital-signatures-with-one-click.html

EngineerIT

Advanced electronic Signature (AeS) solutions in SA – a new partnership offers more benefits to the local market

consumer_creditPitney Bowes  recently partnered with digital signature leader, ARX, in order to offer a powerful, integrated solution to assist South African organisations in improving efficiencies, lowering their operational risk and become POPI (Protection Of Personal Information Act) compliant.

The new partnership now gives SA companies the ability to modernise most of their legal signing processes.

Cumbersome, legal signing processes that are time consuming and face many geographical challenges are now as easy as 1-2-3. Legal signing processes like client on-boarding processes, minutes of board meetings, electronic contracting and many more can now be done with a legally accredited, high assurance Advanced Electronic Signature.

“Gone are the days of having to put pen to paper when signing legal documents” says Leon van der Merwe, Business development manager at Pitney Bowes SA

Not only have Advanced electronic Signatures (AeS) become increasingly popular in recent years as many organisations choose to digitise and automate their business systems, but in South Africa it has become a compliance necessity.

In the South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction (ECT) Act of 2002 refers to an ‘Advanced’ Electronic Signature (AeS) and is the only type of electronic signature that is recognised as legally acceptable.

“The partnership with ARX offers our customers a legally compliant solution for digitally signing documents which can then be seamlessly integrated with their Electronic Document Management system,” says van der Merwe.

“ARX are thrilled to be working with Pitney Bowes. As ECM experts who can advise on both strategy and implementation, they fully complete the services we currently offer our clients. By combining ECM solutions with workflow systems and digital signatures, organisations can dramatically improve the efficiency and effectiveness of their core business processes,” says Raanan Dahari, VP of Sales EMEA at ARX.

About CoSign by ARX

CoSign by ARX is the most widely used digital signature solution with millions of signers at security-minded businesses, governments and cloud services around the world. CoSign was recognised by Forrester Research as “the strongest digital signature solution” in the Forrester wave: E-Signatures, Q2 2013 report.
CoSign, which is available both on-premises and in the cloud, ca be used on any device to easily and securely sign documents in Word, Excel, PDF and many other file types. Its scalable engine can be seamlessly integrated into any document-related workflow, application or service, so that customers retain complete control over their IT/business environemtns.
Our customers use the flexible CoSign solution to quickly create highly efficient signature-dependent processes that considerably lower their paper-related costs. They also use it to ensure full compliance with strict industry regulations, country-specific legislation and exacting technical standards.

Learn more about the CoSign digital signature solution

Please contact Leon van der Merwe on 011 516 9400 for more information or to book a product demo.

Author: Google