SignFlow enables Group Signing for mandate registers

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group meeting eOur leading digital signature technology is further diversified with the addition of a feature enabling mandated group signing.

Our digital signature solution has just become more powerful with the addition of Group Signing – a parallel workflow feature for mandate registers.

The SignFlow team has been hard at work, as always, advancing what is already a world-class digital signing and workflow solution, to give our users a top-notch experience, with everything they need to do business at their fingertips.

The latest addition to the SignFlow set of business tools, Group Signing, is a valuable and efficient tool for companies with mandate registers (people in an organisation that are authorised to sign off certain key documents).

Unlike a sequential workflow, in which a document in need of a signature/signatures is distributed to a number of people, one after the next, Group Signing is a parallel workflow feature – meaning a number of people will receive a document at the same time.

Characteristically SignFlow, this new feature is completely user-friendly and the process quick and painless.

Let’s take facility letters sent out by banks to illustrate the process. There may be ten directors that have signed a mandate authorising them to sign annual facility letters, but the bank only requires signatures from two directors. The bank would then set up a group called “Company Directors”, for instance, and load all ten directors as signers. The document is prepared with two signature fields and sent to all directors simultaneously. As soon as any two of the ten have signed, quorum is reached and the workflow is complete (or, depending on how it is set up, it may continue to completion).

What makes SignFlow’s Group Signing feature unique, is the fact that it allows a combination of sequential and parallel workflow – also known as Advanced Routing – which lets users combine individual signers and group sign-offs, in a single workflow configuration.

The addition of Group Signing follows two other game-changing features that were built into the SignFlow application recently, namely Face-to-face Signing and Geolocation.

IT-ONLINE – Simplifying loans applications with digital signature workflow

Featured

Posted by IT-Online on Sep 30, 2015

loan applicationFor financial institutions, loans are an essential part of their business, writes Avi Rose, regional sales manager for Africa at DocuSign and Leon van der Merwe, business development manager at Pitney Bowes.

From home loans to vehicle finance, personal loans to credit applications and everything in between, many applications for these services must be processed on a daily basis. The challenge is that at some point in any loan or credit application, one or more physical signatures are required. This has typically meant moving out of electronic channels into manual, paper-based processes. It not only breaks the digital workflow, it is also exceptionally time consuming and paper-intensive, not to mention costly.

In addition, the manual signatory process often negatively impacts the customer experience by requiring the signing parties to be physically present at the financial institution’s branch,  a major inconvenience for customers. However, this issue is one that can be dealt with very easily by adding a digital signature solution to the process. These solutions are fully compliant with all relevant legislation, such as the ECT Act, and eliminate the need to print documents and collect ink-based signatures. This improves the customer experience, reduces the time taken to process loans and cuts costs amongst other benefits.

Traditional ‘wet ink’ signatures introduce inefficiencies into automated and digital workflows, wasting time and money and increasing a company’s carbon footprint. Ensuring that the entire workflow can be completed electronically solves these challenges and improves the firm’s competitive edge, as the ability to more easily and quickly complete applications is not only of significant benefit to customers but also to the financial institution itself.

Up until recently there has been no solution to the challenge of digitising legacy wet-ink signature processes. However, the Electronic Communications and Transmissions (ECT) Act makes allowances for the legal digital signing of documents. Specifically, advanced electronic signatures are now legally valid on documents such as credit agreements, which require a high level of assurance of user authentication. Advanced electronic signature solutions offer certificate-based digital signatures that are legally enforceable because they protect the integrity of the document and the authenticity of the signer.

This in turn ensures that the entire applications workflow can be digitised, which offers numerous advantages. The most obvious saving that can be realised here comes through reductions in the use of paper and ink, as well as in printer and courier costs. In addition, employee effort can be significantly reduced – there is no longer any need to print documents, get them signed, and then scan them back in to put them back into the various digital workflow channels.

The most significant benefit, however, is the significant time saving advantage. With current manual signature processes, it takes days, sometimes weeks, to add all the information and signatures to the required documentation, not to mention the need to send documents back and forth via fax or post. With an advanced electronic signature solution, this time frame can be reduced to a matter of minutes, as these solutions can be integrated into an automated digital platform that efficiently manages document workflow.

For example, a portal can be created where all relevant parties access a single entry point and digitally sign the document with a compliant electronic signature. After authenticating themselves, the required signatories can access this portal from wherever they are in the world, without having to be physically present in a bank or branch office, removing bottlenecks and delays, and improving the efficiency of the entire process. This also ensures that issues with having multiple document versions are eliminated, optimising storage and archiving while also providing a complete audit trail and improving process transparency.

For customers this is a game-changing solution, as one of the biggest hassles and frustrations with financial applications is the time-consuming and inconvenient nature of the process. Using digital signature workflows, financial institutions can gain a significant edge over the competition. The benefits are significant and the business case for electronic signatures is strong, as can be seen by the rapid uptake of such solutions across Europe and the US.

In South Africa, legislation supports the use of advanced and ordinary electronic signatures, and we are currently at a turning point where adoption is imminent. Financial institutions of all sizes, from major banks to micro lenders, stand to benefit from architecturally sound, secure and scalable digital signature workflow solutions that can provide a competitive edge and significantly enhance customer service.

IT ONLINE – New digital signature tech from Pitney Bowes

Electronic signatures in South Africa

Posted by IT-Online on Aug 6, 2014 in Document Management, Technology Areas

itologoPitney Bowes South Africa, a leading provider of customer communication solutions, in partnership with ARX Cosign, the market leader in digital signature technology, has launched a powerful, integrated solution which streamlines and digitises document signing processes.

This new, ground-breaking technology – called ‘CoSign Click’ – is set to revolutionise how companies ‘on-board’ new customers. This is achieved through the elimination of the cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.

Leon van der Merwe, business development manager at Pitney Bowes South Africa, explains: “Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device.

“Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications. This new technology is great news for companies requiring customers to provide a once-off signature on a document or form.”

Pitney Bowes is the first company to introduce CoSign Click to South Africa, and is excited to introduce the numerous benefits of digital signature technology to local businesses.

“In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction (ECT) Act of 2002 refers to an ‘Advanced’ Electronic Signature (AeS) and is the only type of electronic signature that is recognised as legally acceptable.

The partnership with ARX offers our customers a legally compliant solution for digitally signing documents which can then be seamlessly integrated with their Electronic Document Management system,” says Van der Merwe.

He explains how it works: “There are three areas in which the technology ensures compliance, which we refer to as the three ‘I’s’: intent (to sign), identity (of the signer) and integrity (of the document). After a person electronically signs a document the content of the document is protected. If changes are made to the signed document, the signature will no longer be valid.”

“Digital signatures have become increasingly necessary in today’s international and local business world, as companies strive to automate and streamline their systems.

These include local government and financial services businesses, one of which has been able to reduce their customer on-boarding process from a time-consuming paper-based system taking 5 to 7 days down to 40 minutes.
CoSign Click therefore provides a slick alternative to what has historically been a paper-intense and inefficient process. This requires no printing or scanning, does not waste time, and essentially provides an end-to-end solution which completely digitises the customer on-boarding process.
“Form-filling can be a very cumbersome process, for both companies and their customers. In the light of this, our collaboration with ARX offers South African businesses very real and tangible benefits. We offer companies a quick, safe and efficient system that we believe will transform the way in which many organisations interact with their customers – which in South Africa has historically been a very paper-based business culture.

“Pitney Bowes SA has helped companies for many years to enhance their customer communications capabilities. Part of Pitney Bowes Incorporated – the global business solutions provider – Pitney Bowes SA is at the leading edge of digital signature technology in this country,” Van der Merwe concludes.

ENGINEERING NEWS – ‘Signed and Sealed’ at the ‘click’ of a button: Pitney Bowes introduces ground-breaking digital signature technology

Electronic Signatures in South Africa
Article by: ENGINEERING NEWS
Edited by: Creamer Media Reporter

ENlogoPitney Bowes South Africa, a leading provider of customer communication solutions, in partnership with ARX Cosign, the market leader in digital signature technology, has launched a powerful, integrated solution which streamlines and digitises document signing processes. This new, ground-breaking technology – called ‘CoSign Click’ – is set to revolutionise how companies ‘on-board’ new customers. This is achieved through the elimination of the cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.

Leon van der Merwe, Business Development Manager at Pitney Bowes South Africa, explains: “Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device. “Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications. This new technology is great news for companies requiring customers to provide a once-off signature on a document or form.” Pitney Bowes is the first company to introduce CoSign Click to South Africa, and is excited to introduce the numerous benefits of digital signature technology to local businesses. “In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction Act of 2002 refers to an ‘Advanced’ Electronic Signature and is the only type of electronic signature that is recognised as legally acceptable.

The partnership with ARX offers our customers a legally compliant solution for digitally signing documents which can then be seamlessly integrated with their Electronic Document Management system,” says van der Merwe. He explains how it works: “There are three areas in which the technology ensures compliance, which we refer to as the three ‘I’s’: intent (to sign), identity (of the signer) and integrity (of the document).  After a person electronically signs a document the content of the document is protected. If changes are made to the signed document, the signature will no longer be valid.” “Digital signatures have become increasingly necessary in today’s international and local business world, as companies strive to automate and streamline their systems.
Customer on-boarding process: from 7 days to 40 minutes
These include local government and financial services businesses, one of which has been able to reduce their customer on-boarding process from a time-consuming paper-based system taking 5 to 7 days down to 40 minutes. CoSign Click therefore provides a slick alternative to what has historically been a paper-intense and inefficient process.  This requires no printing or scanning, does not waste time, and essentially provides an end-to-end solution which completely digitises the customer on-boarding process. “Form-filling can be a very cumbersome process, for both companies and their customers. In the light of this, our collaboration with ARX offers South African businesses very real and tangible benefits. We offer companies a quick, safe and efficient system that we believe will transform the way in which many organisations interact with their customers – which in South Africa has historically been a very paper-based business culture.

Pitney Bowes SA has helped companies for many years to enhance their customer communications capabilities. Part of Pitney Bowes Incorporated – the global business solutions provider – Pitney Bowes SA is at the leading edge of digital signature technology in this country,” van der Merwe concludes.

ee publishers – Digital signatures with one click

August 6th, 2014, Published in Articles: EngineerIT

by Hans van de Groenendaal, features editor, EngineerIT

New, ground-breaking technology – called “CoSign Click” – is set to revolutionise how companies “on-board’” new customers. No cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.

Leon van der Merwe – Business Development Manager

Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device “Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications,” said Leon van der Merwe, business development manager of Pitney Bowes, the first company to introduce CoSign Click to South Africa.  “This new technology will be a boon for companies requiring customers to provide a once-off signature on a document or form.”

In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction (ECT) Act of 2002 refers to an “advanced” electronic signature (AeS) and is the only type of electronic signature that is recognised as legally acceptable.

“We have partnered with ARX, a leading provider of digital signatures, to offer a legally compliant solution for digitally signing documents which can then be seamlessly integrated with an electronic document management system.”

There are three areas in which the technology ensures compliance: three “I”s: intent (to sign), identity (of the signer) and integrity (of the document).  After a person electronically signs a document the content of the document is protected. If changes are made to the signed document, the signature will no longer be valid. Digital signatures have become increasingly necessary in today’s international and local business world, as companies strive to automate and streamline their systems. CoSign Click provides a slick alternative to what has historically been a paper-intensive and inefficient process. “No printing or scanning, just a digital process”, said van der Merwe .

CoSign is said to be the most widely used digital signature solution. In 2013 it was recognised as “the strongest digital signature solution” in the Forrester Wave: E-Signatures report. Millions of people at large enterprises, SMBs, governments and cloud services around the world use CoSign every day on their computers and mobile devices to easily add secure digital signatures to documents in Word, Excel, PDF, SharePoint, OpenText, Oracle, Alfresco, Nintex, K2, and many other applications and file formats.

CoSign Click is an add-on component to collect digital signatures from partners, customers and other external parties. Documents that need to be signed are exported directly from existing workflows and securely sent to any external party from the CoSign Click interface. A web-based mobile-ready application is used to sign the document and back directly into the sender’s document management system.

View original article – ee publishers:

http://www.ee.co.za/article/digital-signatures-with-one-click.html

EngineerIT

A ground breaking digital signature technology that enables your customers to sign electronically.

CoSignCollabPBA digital signature solution that enables your customers to sign your online documents and forms electronically without them already having a digital signature or any hardware signing device.

 What’s all the excitement about?

Up until now, signing electronically with a digital signature was predominantly only available to licensed subscribers of digital signature applications and not to external customers whom are required to sign digital forms and documents, once-off. This is largely due to the cost associated with digital signatures and “on the fly” digital signatures not being available to a person that is not identified and linked to an established digital signature account.

With the new Cosign Collab service, you enable the customer to once-off sign the form or document electronically with a digital signature using the organisation’s license. The system establishes essential confidence and compliance in the signature with three key areas (the three I’s) when issuing the digital signature.

1. Intent to sign

Intent to sign is established through communication that requires action. Once the signer has opted by action to continue with the process, intent is established and the signing process is activated.

2. Identity of the signer

The Identity of the customer is established through various electronic communication methodologies. Existing account holders’ data can also be used in our identification methodologies. A combination of Email and mobile OTP (One time password) technologies are used to grant access to the document and digital signature.

3. Integrity of the document

After a user electronically signs the document with their issued digital signature, the content of the document is protected. If any changes are made to the signed document, the signature will no longer be valid. The validity of the digital signature and the integrity of the document can be verified by anyone using free Adobe PDF reader, no need for any additional software or licenses.

What does this mean for business?

Lets assume that you are a financial institution that requires a customer to fill out a form to apply for credit. There are generally three major processes that follows. The applicant fills out the form, prints a copy, signs it and scans it back before uploading or Emailing it. The organisation then processes the application and if successful a final agreement is drawn up that the applicant must sign. This is generally Emailed and the process of printing, signing, scanning and Emailing is repeated. In some instances the applicant is even expected to make his way into a branch to sign on paper.

With pbVerify’s CoSign Collab, this entire process is digitised. No paper, printing, signing and scanning of the document and no need for the document to be emailed or uploaded at any stage.

CoSignCollabPB

pbVerify CoSign Collab

Learn more about the CoSign digital signature solution

Please contact Leon van der Merwe on 011 516 9400 for more information or to book a product demo.

Author: Google