New fintech partnership to escalate RapidLEI growth in South Africa

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Innovative new partnership sees LEIs encapsulated in digital signing applications.

South Africa-based customer communications company, PBSA, and UK-based Legal Entity Identifier (LEI) innovator, RapidLEI, today announced a strategic partnership that will see PBSA become a regional Registration Agent (RA) for RapidLEI as well as build LEI support into its signing solutions.

RapidLEI was launched in 2018 by Ubisecure and has been taking the world by storm through a growing network of global partners, with PBSA representing the next stage in this continued expansion. RapidLEI’s pioneering automatic LEI issuance process sees it reduced from a few days to a few minutes. With regulation mandating the use of LEIs and new use cases now benefitting from the identity assurance LEIs can offer, this G20-endorsed organisation identifier is already achieving mass adoption and shows no sign of slowing down.

PBSA, as a RapidLEI Registration Agent, will meet client demand for LEIs in South Africa, as well as offering LEIs in other regions they are expanding to, such as Europe and the USA, via their SigniFlow brand.

The RapidLEI solution makes LEIs available through a SaaS service or API. The API allows third party developers to build same-session LEI issuance into their applications, which will be used to its full extent by PBSA in the first stage of this collaboration. While strong identities like BankID & eID are beginning to be used to digitally sign documents, this new partnership adds organisational identity to the digital seal in the form of an LEI. Encapsulating the LEI in the company seal gives the other party the opportunity to check identities against a live global company database – verifying which company signed this document, and also their parent company/group structure.

After this initial phase of the partnership, PBSA and Ubisecure plan to collaborate further on additional pioneering identity assurance solutions. Ubisecure will be launching new services in the coming weeks, where LEIs are central to new organisation Identity Provider (IdP) solutions for advanced KYC (Know your Customer) and RtX (Right to Represent). These cutting-edge services will help enterprises to reduce fraud, lower compliance costs and create new products using verified organisation identities.

Leon Van Der Merwe, Director at PBSA, says “We’re very excited to bring Ubisecure’s pioneering approach to digital identity to the South African market and beyond, and have our global customers benefit from strong organisation identities offered by our signing solutions. Our long-held ideals of collaboration, integrity and accountability go hand in hand with what the LEI stands for – trust in who you’re doing business with.”

Paul Tourret, Corporate Development Officer at RapidLEI, says “We are incredibly honoured to be collaborating with the largest South African signing/workflow provider to connect the LEI ecosystem to the signing ecosystem, and we see a lot of potential to further enhance online trust with LEIs and the Ubisecure IdP services as we connect the various ecosystems together. We see this collaboration being the start of a dramatic shift in how LEIs are used in modern digital transactions.”

Find out more about LEIs at www.rapidlei.com, or get in touch now.

About PBSA

With a rich history of innovation dating back over 90 years, PBSA (formerly Pitney Bowes SA) is a leading customer communications company, offering software, equipment and services to help companies improve operational efficiencies and connect with their customers in more meaningful ways.

Based in Midrand, Gauteng, PBSA understands both hardware and software solutions and is optimally positioned to provide a secure, committed support infrastructure to its international customer base. The company’s solutions help companies engage customers, gain business insight, manage document workflow and ultimately optimise overall business performance.

Visit www.pbsa.co.za to learn more.

PBSA LEI: 984500S5591EMD8BCB56

About SigniFlow

Created in South Africa by a team of passionate Johannesburg-based IT minds, SigniFlow is a core workflow, digital document management and cryptographic digital signature engine that works, either on its own, or fully integrated with existing core business systems.

SigniFlow uses the most advanced and trusted digital signature technologies known to man, enabling powerful workflow functionality and ease of document distribution to automate any business process.

SigniFlow has a team of cryptographic experts, experienced engineers and business process automation architects to assist businesses in their digitalisation journey.

About Ubisecure & RapidLEI

Ubisecure is accredited by the Global Legal Entity Identifier Foundation (GLEIF) to issue Legal Entity Identifiers (LEI). RapidLEI is a Ubisecure service that automates the LEI lifecycle to deliver LEIs quickly and easily. As well as pioneering LEI automation, the company is a technology innovator and provides identity management software and cloud identity services that enable enterprises and governments to enhance customer experience, security and privacy through support for strong identities and management of customer identity data. Ubisecure also provides solutions to companies maintaining their own strong customer identities (such as banks and mobile network operators) to become Identity Providers (IdP) for strong authentication and federation services.

For more information please visit www.rapidlei.com or www.ubisecure.com

Ubisecure LEI: 529900T8BM49AURSDO55

Paid-up court judgments for bad debt now easier to rescind

CaptureAn amendment to the law that governs how courts treat bad-debt judgments against companies and individuals makes it much easier for these to be revoked once paid up.

Finally some good news for South African companies and individuals that have been affected by court judgments for bad debt: Once paid up, bad-debt judgments will now be much easier to remove.

This comes after an amendment (Clause 14 into Section 23A of the Courts of Law Amendment Act No. 7 of 2017) to the law on how courts handle bad-debt judgments.

As of 11 March 2019, a company or consumer that has settled their bad debt no longer needs to prove to the courts that there is a sound reason for their judgments to be removed. Previously, those with bad-debt judgments against them had to follow an arduous process known as rescission of judgment, which basically means having a judgment revoked.

Rescission of judgment historically involved a lot of red tape, including a lengthy application process and solid justification, and often hefty costs – and after all of this, there was still no guarantee that the court would accept the justification provided, and consent to reversal of the judgment.

Now, a company or consumer simply needs to show that their debt – including any interest and/or costs accrued from the judgment – has been paid in full, and the related bad-debt judgment can be reversed by the court. There is also no longer need to obtain permission for reversal from the party that obtained the judgment originally.

What does the amendment mean for pbVerify customers?

As South Africa’s leading data bureau, one of pbVerify’s priorities and chief services to you, as our valued client, is to allow you to grant credit to customers with complete confidence. This is why we welcome the latest amendment to the Courts of Law Amendment Act.

If you are a business that has customers for whom you have requested bad-debt judgments, the amendment means those customers now have far more incentive to pay up their debt, as this will allow them to have the judgment against their name removed. Previously, many individuals may have shirked paying their debts, because the judgment against their name would still stand.

If you are a business that yourself has a bad-debt judgment, you can now rest assured that, after paying the relevant creditor or originator of the judgement, you can wipe your company’s bad-debt slate clean.

While there are still processes and costs involved – and some feel the move may benefit companies more than individual consumers – it has been lauded as largely beneficial for any debtor that wants to clear their credit record.

[REFERENCES]

  1. Business Insider – Bad debt judgments now easier to overturn with new rescission rules
  2. The Department of Justice and Constitutional Development – Self-help guidelines for Consent Rescission of Default Judgment
  3. RNEWS – New provisions for rescissions of Paid-Up Judgements
  4. Fin24 – Rescission of judgment explained
  5. Parliament (PDF) – Portfolio Committee amendments to the Courts of Law Amendment Bill

 

pbVerify provides an easy to use, web-based system that instantly connects your business to real-time consumer and business information from the four largest credit bureaus in South Africa, the Companies and Intellectual Property Commission, Deeds Office and other business-critical data providers. pbVerify’s business tools enable you to instantly access current and accurate information to assist you in preventing fraud, identifying, tracing and assessing debtors, and effectively managing risk in your business at all times.

Credit bureaus rebut e-toll blacklisting threats

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Etoll picSA’s credit bureaus contradict threats by collection company ETC that non-payment of e-tolls could get road users blacklisted.

Road users need not panic – non-payment of e-toll bills will not get you blacklisted.

This is the firm word from SA’s credit bureaus, in reaction to recent news around e-tolls and default judgments that has sparked a new wave of panic around the government’s embattled highway tolling project.

In a statement last week, the Credit Bureau Association (CBA) stated categorically that road users could not – and would not – be blacklisted for not paying their e-toll bills. “Information relating to e-tolls/SANRAL [SA National Roads Agency Limited] will not be held on the credit bureaus.

“The Transport Laws and Related Matters Amendment Act, 2013, which amended the South African National Roads Agency Limited and National Roads Act, 1998, specifically excludes the levying and collecting of e-tolls from the provisions of the National Credit Act, 2005 and the Regulations thereto, as amended from time to time (“the NCA”).

“Credit bureaus receive, hold, display and remove consumer information in accordance with the provisions of the NCA and accordingly are not able to hold information which is specifically excluded from the provisions of the NCA.”

The CBA, an industry body representing 9 of the 14 registered credit bureaus within South Africa, further stated that any information relating to e-tolls or SANRAL, which had been “inadvertently” loaded onto a consumer profile, would be removed.

“If any consumer is aware that information relating to e-tolls/SANRAL has been loaded to his/her consumer profile, please contact one of the [listed] credit bureaus to lodge a dispute and this information will be removed.”

The CBA represents Compuscan, Consumer Profile Bureau, Cred-IT Data Risk Management Solutions, Experian, Inoxico, Lexis Nexis Risk Management Services, Tenant Profile Network, TransUnion and Xpert Decision Systems (XDS).

What sparked the panic?

The CBA’s setting straight of the record comes after reports last weekend that a Gauteng motorist had been denied credit after being blacklisted for owing R60 000 in e-toll fees.

According to IOL, at least 25 other e-toll defaulters had also been given default judgments. Default judgments arise when a debtor does not respond or defend a summons they have received, and a default judgment automatically means blacklisting.

Shortly after reports of the shock discovery by the Gauteng consumer, Electronic Toll Collection (ETC) – the body appointed by Sanral to collect e-toll fees – said it had applied to the courts for about 1 400 default judgments against road users who had neglected to pay their e-toll fees, and had ignored court summonses.

According to Eyewitness News, ETC chief executive Coenie Vermaak said that over 15 000 summonses had been sent to court for e-toll users who had not settled their e-toll accounts.

 *To read the law that underpins the CBA’s statement first-hand, click HERE.

 [REFERENCES]  

  1. Credit Bureau Association: Consumer information relating to e-tolls
  2. za – Transport Laws and Related Matters Amendment Act 3 of 2013
  3. Eyewitness news – E-tolls collection company applies for 1400 default judgments for blacklisting
  4. Business Tech – ‘Pay your e-tolls or you will be blacklisted’
  5. IOL – E-tolls blacklist shocker for Gauteng resident

China’s social scoring system takes the idea of credit vetting to another level

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chinasocialcredit

Picture credit: Kevin Hong

Your credit score makes up a significant part of the whole when it comes to your social status – something we at pbVerify value, and use to promote sound decision making.

 

As SA’s leading credit data bureau, pbVerify knows how important it is – for businesses and consumers alike – to be familiar with their credit history, and well aware of their current credit status. There are good reasons for providing access to credit score information, all of which are aimed at promoting financial health and good business decisions.

The same beneficial system, however, has seemingly seen a more sinister twist, with the well-publicised move by the Chinese government to take it to a whole new level – one that instils fear, rather than protecting the people it is in place for.

We all know about social status and, whether we like to admit it or not, it is important to us. Nowadays we use social media platforms like Facebook, WhatsApp, Instagram and Snapchat to project a certain idea about ourselves to the world around us – a feature these platforms refer to as a user’s “Status”.

pbVerify specialises in one of the most influential aspects or “scores” that make up a personal status – your credit score. While most consumers are all too familiar with what a credit score means, the implications of a negative score and the importance of knowing your score, the system the Chinese government plans to implement over the next few years, in which every citizen is tagged with a social score, sounds like the makings of a science fiction novel.

China’s Social Credit System (SCS), whereby the government plans to rank its citizens based on their social credit, is due to be implemented in full by 2020, although its wheels are already well in motion. It basically allocates each citizen a social score card based on – among other things – their credit history, behaviour, philanthropic contributions and even outlook on life and events. The government will garner this information based on citizens’ accounts and network activities.

Going forward, this social credit score will be used to rank citizens and reward – or punish – them accordingly. Some of the implications include travel bans, exclusion from top schools (for kids of parents with low credit scores) and from certain jobs, slow internet connection, exclusion from hotels, and even registration on a public blacklist.

In development for some time already (reportedly conceived around 2014 in its current form) and set in motion in earnest in late 2018, China’s SCS has already seen millions of Chinese citizens prohibited from travelling, with a reported 1.75 million air ticket purchases, and 5.5 million train ticket purchases denied last year.

While China claims its aim with the SCS is to enhance trust and social stability by creating a “culture of sincerity”, most are less optimistic about the system’s ultimate goal, with many referring to it as an Orwellian Dystopia, and calling it “nightmarish”.

The jury is sure to be out on this one for some time, at least as far as the general public goes. If nothing else conclusive for now, it does go to show the weight social scores – or statuses – can hold.

We are all about empowerment

At pbVerify, we pride ourselves in providing a service that is accessible, easy to use – and above all, beneficial to our customers. Our focus is on empowering our customers every step of the way, by imparting knowledge that enables sound, intelligent financial decisions.

We constantly strive to put the power squarely in the hands of local businesses, to enable them to quickly and comprehensively make informed decisions with regard to the customers they onboard.

To this end, we recently bolstered our TransUnion Business Report with Quick Vet 4 Business (QV4B) – an instant online tool that enables credit vetting decisions in a matter of seconds.

Granting credit to new customers does not need to be a long, complicated process. Read HERE for more on how QV4B can speed up your business’s decision making and credit granting processes, giving you more time to attend to the things that matter most.

For more information or to speak to a pbVerify consultant call 010 300 4898 or email support@pbverify.co.za.

[REFERENCES]

  1. Wikipedia – Social credit system
  2. ABC Australia – China uses social credit surveillance system to ban millions from buying plane and train tickets
  3. Opploans – For people with bad credit, China’s ‘Social Credit’ scores sound like an actual nightmare
  4. Wired – Big Data meets Big Brother as China moves to rate its citizens
  5. Wired – The complicated truth about China’s social credit system
  6. pbVerify Blog – pbVerify bolsters credit risk management portfolio
  7. TransUnion – Quick Vet 4 Business

 

Healthcare – revolutionising an industry through digital

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digitising healthcare with logoDespite all the fear and uncertainty surrounding data security in a digital world, the health industry has more to gain that it will ever have to lose from digitalisation.

The emergence of new privacy laws – international, local and industry specific – in an era of digital business and record management, has many companies quaking in their boots when it comes to the issue of data security.

One of the industries perhaps most touched by the concern over sensitive data, is the healthcare industry and, although digitisation can sound scary, there are so many more benefits than there are risks for this specific industry – and at the top of the advantages list, is increased security.

Independent research on paper document security by the Ponemon Institute found that not only is there a greater risk of loss that comes with going the paper route – rather than digital – but paper processes also make it far more difficult for companies to prepare for audits, share information securely and cut down on costs.

“There are not enough resources available to protect confidential paper documents. Sixty-one percent of individuals surveyed report that there are not enough resources and controls available to secure paper documents containing sensitive or confidential information,” reports Ponemon.

Digital Dawn

And, while times may change, paper processes do not. The fact remains – paper and manual document and data processes will always require more time and money, and be more prone to human error and other inevitable risks that come with physical handling, duplication and the sending back and forth of documents.

Fortunately, where resources do change, is in the digital realm. Today, digitalisation is not only a reality – it is the only way to go for institutions that value the security of their data as highly as law – and good sense – dictate.

Digitising processes, including storing and maintaining medical records, registration, exam requests and prescriptions, among others, can only bolster the security of data, and therefore the protection of all parties involved in medical processes, including patients, physicians, hospitals, laboratories and medical finance institutions.

The SigniFlow solution was developed precisely for this type of application. Instead of limiting functionality and dictating how entities and organisations should use their systems, SigniFlow offers total flexibility, allowing integration with a host of business applications so companies can go digital their way, with as little disruption as possible.

The best part, coming back to the thorny issue of data security, is that our encrypted solution is fully compliant with all security and privacy standards, including security requirements imposed by internal policies, industry, national and international laws.

Serious Security

SigniFlow is compatible with different enterprise resource planning (ERP) and hospital management systems, such as Phillips Tasy, MV and Benner, allowing entities and organisations to take advantage of investments already made, without the impact a change of system and infrastructure can have.

Our software platform enables the digitisation of processes such as patient check in, onboarding, medical records, requests for examinations and procedures, prescriptions and many more medical processes. At the same time, the SigniFlow solution uses different authentication methods to guarantee the identity of the parties involved, and to apply electronic signatures sealed by a digital certificate.

What’s more, SigniFlow allows users with their own certificates to use these, thereby enforcing compliance with regulations such as eIDAS, eSign, ICP Brasil, HIPPA, and many others, ensuring the authenticity, integrity and non-repudiation required to legally validate the relevant documents anywhere in the world.

For customers that require a higher level of identity assurance, we can also implement different authentication methods, such as witness signatures, photo capturing or biometrics, at the time of signing.

Big Benefits

So, in a nutshell, what are the real and immediate benefits of digitising processes in the healthcare industry?

Well, in addition to a considerable reduction in the costs associated with paper processes, going digital with SigniFlow can:

  • Decrease time of registration and admission of patients
  • Reduce waiting time for insurance approvals
  • Reduce financial loss resulting from misplaced original paper contracts related to payments for hospitals and insurance
  • Eliminate prescription forgery and health insurance fraud
  • Increase efficiency when it comes to access to patients’ medical history
  • Centralise information, allowing it to be shared with the relevant party (such as other hospitals, experts, health insurance, laboratories & pharmacies) in a matter of seconds

And the above are just some of the many benefits that come from integrating with our platform to digitise processes.

For patients, it means faster and more efficient healthcare. It means faster processes – which in turn means a quicker diagnosis.

For more information visit www.signiflow.com or call us on 010 300 4898.

REFERENCES

  1. Ponemon Institute: Security of Paper Documents in the Workplace
  2. Crypto ID: Benefícios da digitalização de processos na Indústria de Saúde

 

Local digital signature company cements global alliance

itologo

Posted by IT Online on 19 November 2018.

 

South African-born digital signature and workflow solution, SigniFlow, offering socially responsible product for business process automation, has landed on American shores.

A woman-owned small business based in New Hampshire, SigniFlow Americas is a member of the New Hampshire Tech Alliance, an affiliation committed to nurturing a technology ecosystem by building partnerships, enhancing knowledge, and shaping public policy.

The woman behind the new digital signature solution is Laila Robak, a Brazil-born entrepreneur with a passion for information technology and the power it has to transform and improve lives.

“We are very excited about the launch of SigniFlow Americas, and with Laila at the helm, this business is destined for greatness. We are proud to welcome all our Americas customers and partners to the global SigniFlow family,” says Leon van der Merwe, director of digital technologies at SigniFlow.

SigniFlow delivers enterprise-grade on-premise, private cloud and cloud solutions with a high level of integration, allowing companies to customise the solution to suit both their specific needs and their budgets. The solution provides legally valid digital signatures (cryptographic e-signing) and accepts digital certificates from almost any e-identity provider, publicly trusted certificate authorities (CAs) and privately signed public key infrastructures (PKIs).

Robak comments: “SigniFlow is a solution that can revolutionise business processes. It has various APIs that give us flexibility to create and integrate with existing systems and platforms, allowing organisations to choose from a range of options, from cloud to local deployments and hosted environments, and to use a mix of digital and electronic signatures – all while guaranteeing the legal validity of documents.”

Geospatial tech solves FICA, KYC challenges

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geospatial image.PNGpbVerify’s ground-breaking KYC API transforms laborious manual processes into fast, effective and secure verification.

In our ongoing quest to build a digital future based on holistic online solutions to help our clients maximise operational efficiency, pbVerify has developed a Digital KYC API like no other.

Designed for institutions accountable to the Financial Intelligence Centre Act (FICA) – specifically its know your customer (KYC) requirements – our Digital KYC API (application programming interface) takes the pain out of the on-boarding process for both accountable institutions, and their customers.

pbVerify’s API transforms an onerous, time-consuming and expensive manual process into a convenient, fast-moving and inexpensive online one.

KYC hurdles

KYC, a risk-based assessment of customers (individuals and businesses), is an integral part of FICA which makes it incumbent on accountable institutions to carry out extensive due diligence on all financial services applicants.

This typically involves a list of documents, including minimum requirements such as proof of residence and proof of identification for individuals; and evidence of shareholding, director information and company history for businesses  (either originals, or sighted by an institution employee).

Steeped in red tape and paper documents, the manual KYC process has long been the bane of institutions and potential customers alike. Not only is it costly and time-consuming, it can be incredibly frustrating, given South Africans’ unique circumstances.

Moonstone, a Stellenbosch-based independent support network for financial service providers, cites residential transience and “an inefficient postal service” as aggravating factors in the KYC process.

API answer

Instead of spending unnecessary time and money trying to acquire the list of documents and physical verification required by FICA’s KYC rules, financial institutions can now – by running pbVerify’s Digital KYC API – get identification and residential verification directly from the HANIS (Home Affairs National Identification System) and SACRRA (South African Credit & Risk Reporting Association) databases, respectively, instantly and online.

Coupled with advanced algorithms, which were built to eliminate all the challenges South African address databases face, this makes pbVerify’s latest solution the most powerful one on the market.

In a nutshell, the KYC API works like this:

  1. Applicant requests an account with a registered credit provider.
  2. Applicant completes the credit provider’s online form, linked to the pbVerify KYC API.
  3. Applicant’s identification information (names and ID number) are instantly verified against the HANIS database.
  4. Applicant’s address (residential information) is verified against the SACRRA database, based on two parameters set by the credit provider, i.e. over what period – 3, 6, 12, 24 or 36 months; and how many address matches required, obtained from other credit providers.
  5. If the Digital KYC API returns the applicant’s address data as matching the database, as per credit provider’s criteria, the system automatically approves the KYC process.
  6. The system sends a response to the compliance department, indicating whether or not the consumer is FICA compliant.

API differentiator

What sets pbVerify’s KYC API apart from other digital KYC verification products on the market, is the advanced method is uses to not only effectively, but to irrefutably verify applicants’ information.

Our API uses geospatial technology, as well as multi-paradigm geodistance algorithms, to determine and compare address data between data received from applicants, and data on file from at least one hundred registered credit providers across South Africa.

Essentially, our technology loops through credit provider data to find similar address matches, within the said specified time parameter (3 to 36 months), within a few metres of the pinned geolocation of the applicant’s input.

One of the biggest challenges in South Africa when it comes to address verification by credit providers, is the fact that many citizens live in townships and townhouse setups, where the address does not conform to the standard street address format.

To overcome this challenge, pbVerify’s algorithm pinpoints the applicant’s address via geospatial location, strips all anomalies and/or conflicting information from the address, and finds other credit providers that have similar address details. Only if these are also within a few metres of the applicant’s original input, will the API accept the address and report the credit provider sources where it was found.

In other words, only if enough data exists to satisfy your unique KYC requirement-settings, will the API return positive results, together with the source of the data matches, e.g. Vodacom, Edgars, FNB Home Loans, etc.

Apart from the immediately evident advantages of replacing manual with digital – primarily time and cost savings – pbVerify’s Digital KYC API underpins POPI (Protection of Personal Information) Act compliance, it adds another dimension in terms of security, and it removes the probability of human error.

 

[REFERENCES]

  1. gov.za – Financial Intelligence Centre Act, 2001 (Act No. 38 OF 2001)
  2. Financial Intelligence Centre – The FIC Act
  3. Financial Intelligence Centre – Frequently asked questions
  4. Moonstone – KYC– Knowing your client or killing your client?
  5. FNB – KYC/FICA information portal
  6. Investec – KYC Requirements