Introducing the most powerful consumer signing tool in the world

Featured

happy-computer-woman logoThe SigniFlow team has come up with a sophisticated and secure – yet simple and easy to use – consumer signing tool, set to revolutionise the digital signature market in 2019

When our clients – and the market they serve – speak, we listen. Carefully. So when a number of SigniFlow clients, who serve private customers from all walks of life, told us they needed an uncomplicated signing tool that could be used by anyone, anywhere and on any device – without security ever being jeopardised – we put our heads together and came up with what we have dubbed EasiSign.

Simple and unassuming by name, EasiSign is by no means that at the core. On the contrary, EasiSign is the most powerful consumer signing tool yet. Paradoxically, our latest consumer signing tool is something so intricate and sophisticated, something so watertight and secure on the inside, yet on the surface – for the end user – a simple, clean and uncluttered, easy-to-use interface.

Currently in Q4 2018, EasiSign is only available to customers with existing, or new, SigniFlow Hybrid Server licences. EasiSign is set to officially be launched into the SigniFlow technology stack during Q1 of 2019.

This revolutionary consumer signing tool will essentially replace the existing signing interface when SigniFlow Version 4 is launched during Q2 2019. Don’t get us wrong – the current interface in SigniFlow Version 3.3 is a great business process tool – but we have learnt that for private consumers, especially in the lower LSM groups, signing documents electronically can be overwhelming.

EasiSign eliminates complexity entirely. It is fast and very easy to use, on any device. Best of all – you can rest assured that security and authentication will never be compromised.

The A, B, C of EasiSign

With EasiSign, the authentication configuration can be set by each customer, and on a document level.  Authentication methods include any one, or a combination of, any of the following options: full registration, ID number verification and input matching, SMS One Time Pin (OTP), USSD OTP, password and email verification.

EasiSign is mostly driven by API integration with document composition systems or enterprise resource planning systems (ERPs) in the background producing the documents, and triggering the SigniFlow EasiSign workflow.

The new interface features a multi-document portfolio environment that simulates attachments to an email, and can group multiple documents together – which are then presented to the signer as a single document, for easy reading.

EasiSign also features a secured document upload portal, through which the sender (workflow creator) can request that the signer upload additional documents (such as proof of residence, identity documents, etc) when signing.

A great tool for carrying out FICA processes, EasiSign also has huge advantages in terms of the POPI Act, which calls for stringent private information protection.

EasiSign is included free of charge with any SigniFlow licence and, as always, there are no costs involved for the consumer, who can sign in EasiSign using their free SignFREE licence.

Existing Hybrid Server customers that wish to switch to EasiSign, can do so without any cost implications.

For more information on our awesome new consumer signing tool, contact the team via support@signiflow.com  or phone:

South Africa : (+27) 10 300 4898

Americas: (+1) 603 717 4248

Europe: (+32) 494 102 095

Local digital signature company cements global alliance

itologo

Posted by IT Online on 19 November 2018.

 

South African-born digital signature and workflow solution, SigniFlow, offering socially responsible product for business process automation, has landed on American shores.

A woman-owned small business based in New Hampshire, SigniFlow Americas is a member of the New Hampshire Tech Alliance, an affiliation committed to nurturing a technology ecosystem by building partnerships, enhancing knowledge, and shaping public policy.

The woman behind the new digital signature solution is Laila Robak, a Brazil-born entrepreneur with a passion for information technology and the power it has to transform and improve lives.

“We are very excited about the launch of SigniFlow Americas, and with Laila at the helm, this business is destined for greatness. We are proud to welcome all our Americas customers and partners to the global SigniFlow family,” says Leon van der Merwe, director of digital technologies at SigniFlow.

SigniFlow delivers enterprise-grade on-premise, private cloud and cloud solutions with a high level of integration, allowing companies to customise the solution to suit both their specific needs and their budgets. The solution provides legally valid digital signatures (cryptographic e-signing) and accepts digital certificates from almost any e-identity provider, publicly trusted certificate authorities (CAs) and privately signed public key infrastructures (PKIs).

Robak comments: “SigniFlow is a solution that can revolutionise business processes. It has various APIs that give us flexibility to create and integrate with existing systems and platforms, allowing organisations to choose from a range of options, from cloud to local deployments and hosted environments, and to use a mix of digital and electronic signatures – all while guaranteeing the legal validity of documents.”

SigniFlow lands on American shores

Featured

SigniFlow Globe croppedA new alliance between PBSA and a Brazilian-born IT enthusiast and security specialist has given rise to SigniFlow Americas.

The technology giants we have all come to know so well – to mention just a few, Google, Apple and Microsoft – would be nothing today if it were not for the formidable partnerships they were founded on. Larry Page and Sergey Brin, Steve Jobs and Steve Wozniak, Bill Gates and Paul Allen – all of these dynamic duos go to show that great things begin with great partnerships.

Which is why we are so excited to announce the recent alliance that has given rise to SigniFlow Americas, between PBSA and US-based Laila Robak, former Director of Partnerships at Digicert and Vice President of Latin America GlobalSign.

It is now official: South African-born digital signature and workflow solution, SigniFlow, has landed on American shores, to provide the Americas with an innovative, highly efficient and socially responsible product for business process automation.

A woman-owned small business based in New Hampshire in the United States, SigniFlow Americas is a member of the New Hampshire Tech Alliance – an affiliation committed to nurturing a vibrant technology ecosystem by building partnerships, enhancing knowledge, and shaping public policy.

The woman behind this exciting new digital signature solution is Laila Robak, a Brazil-born entrepreneur with a passion for information technology and the power it has to transform and improve lives.

“We are very excited about the launch of SigniFlow Americas, and with Laila at the helm, this business is destined for greatness. We are proud to welcome all our Americas customers and partners to the global SigniFlow family,” says Leon van der Merwe, Director of digital technologies – SigniFlow headquarters in Kyalami, Johannesburg.

Setting it apart from other solutions present in the market today, SigniFlow delivers enterprise-grade on-premise, private cloud and cloud solutions with a high level of integration, allowing companies to customise the solution to suit both their specific needs and their budgets. The leading-edge solution provides legally valid digital signatures (cryptographic e-signing) and accepts digital certificates from almost any e-identity provider, publicly trusted Certificate Authorities (CAs) and privately signed Public Key Infrastructures (PKIs).

Often bound by endless red tape, many processes in the Americas remain onerous and complex – particularly when it comes to contracts or documents that require approval and/or signatures. SigniFlow takes these processes, which can take anything from days to weeks to finalise, and transforms them into seamless digital processes that reach completion in just minutes.

Speaking of the power SigniFlow puts in business owners’ hands, Robak says, “SigniFlow is a solution that can revolutionise business processes. It has various APIs that give us flexibility to create and integrate with existing systems and platforms, allowing organisations to choose from a range of options, from cloud to local deployments and hosted environments, and to use a mix of digital and electronic signatures – all while guaranteeing the legal validity of documents.”

In addition to this, SigniFlow fulfils the social responsibility role that so many organisations today strive to fill, to the end of doing their bit for the environment – and society at large.

“The launch of SigniFlow Americas not only centres around innovation in the tech space to help companies become more effective, it also goes around environmental awareness. So it’s a win-win situation. We have the opportunity to make business people’s lives better and contribute to the ecosystem at the same time. Signiflow’s solution goes above and beyond,” says Robak.

Go paperless…go green

According to environmental facts and live statistics website The World Counts, 50% of business waste composed of paper.

And here are some related – and scary – facts:

  1. More than two pieces of paper are used per person on Earth every single hour. It is expected demand for paper will have doubled by 2030, from 2005.
  2. The average person in the USA, Japan, and Europe uses between 250 and 300 kilograms of paper every year. In India this figure is five kilograms, and in some countries it is less than one. If everyone on Earth used 200 kilograms of paper, there would be no trees left.
  3. It takes 10 litres of water to produce a single A4 sheet of paper. The pulp and paper industry is the single largest industrial consumer of water in Western countries.
  4. Producing one kilogram of paper requires two to three times its weight in trees. Paper can be recycled, yet 55% of the global paper supply comes from newly cut trees.
  5. Each ton of recycled paper can avoid the use of 17 trees; 1 440 litres of oil; 2.3 cubic meters of landfill space; 4 000 kilowatts of energy and 26 500 litres of water.

SigniFlow not only brings to the Americas the opportunity to expand horizons by automating internal and external business processes, it also assists companies in going green by helping them cut down on resources, costs and by-products of paper-intensive processes – including ink, printers and mailing procedures – ultimately increasing overall environmental awareness, decreasing carbon footprint and bettering companies’ return on investment.

The power it has to transform business and the world it runs in, says Robak, is what makes SigniFlow the most powerful business process automation tool on the market. Coupled with a formidable partnership, the sky is the limit.

“A strong business partnership can be summarised in two words: trust and collaboration. Trust speaks for itself and that is what I have with the amazing team at PBSA. Collaboration means aligning ideals, understanding and supporting each other’s growth and walking towards the same goal – in this case, improving people’s lives through technology and contributing to the environment,” concludes Robak.

To find out more about how we can assist you in your digitisation journey, click HERE

pbVerify bolsters risk management portfolio

Featured

pbVerify qv4b pic

SA’s number one data bureau has added a new TransUnion product to help companies eliminate risk when it comes to choosing who they do business with.

As South Africa’s number one data bureau, pbVerify is constantly striving to put the power of knowledge and sound decision making in the hands of local businesses.

To this end, we have bolstered our TransUnion Business Report with Quick Vet 4 Business (QV4B) – an instant online commercial credit vetting tool that will allow businesses to quickly and comprehensively make informed decisions with regard to the customers they onboard.

The new business score gives businesses an accurate overview in one quick view as to what the status of a potential business or customer is, without them having to go through the lengthy process of investigation and manual vetting. Via just one automated online process, businesses can now identify who the profitable and low-risk customers are, and move swiftly forward.

The latest addition forms part of pbVerify’s expansive range of credit risk management products, which come with a top-notch support system. Businesses can access all Credit Bureau products via one secure, efficient online platform.

“This new score is going to make the decision-making process a lot easier and quicker for our customers, and give them total peace of mind that they have made the right credit decision,” says System admin-support manager Sean Bennett.

Seeding success

Understanding and implementing risk management is absolutely crucial when it comes to the success of your business. In today’s volatile financial milieu, no company can afford to enter business deals with businesses that have questionable financial footing.

Unfortunately, too many honest businesses fall prey to dishonest or irresponsible parties that don’t fulfil their end of the business deal, whether it’s failure to repay a loan, defaulting on payments or being dishonest about credit histories, and this ends up hurting profits, productivity and reputation.

pbVerify takes the risk factor out of your business decisions with its risk management tools. And it couldn’t be easier to sign up. After registering for free, you will have instant access to detailed financial information, credit histories, public trace record information and more. There’s no monthly fee – you only pay per search.

pbVerify offers reports on individuals, companies, closed corporations, consumers and properties in South Africa.

For more information or to get in touch with one of our dedicated pbVerify support agents, go to www.pbverify.co.za.

 

pbVerify renews data protection promise

Featured

Blog picSA’s number one data bureau has renewed its status as an official credit bureau, reinforcing customers’ trust in our services.

We are living in the Information Age, and there is an intense air of nervousness and reluctance when it comes to the sharing of personal information. And rightly so – given the proliferation of data breaches and brazen data misuse by marketing companies across the globe.

As SA’s leading data bureau, pbVerify fully understands these concerns and continually takes decisive measures to address them, ensuring our customers’ data remains private and secure at all times.

To this end, pbVerify recently cemented its status as an official credit bureau in terms of Section 43 of the National Credit Amendment Act, 19 of 2014, serving as a stamp of surety and our promise to you, our customer, that your data is safe with us.

In a nutshell, a credit bureau is as company that holds information on credit-active individuals, and uses that data to advise businesses and consumers as to their credit risks associated with a given application or transaction, using complex algorithms.

pbVerify’s status as an official credit bureau, in line with the National Credit Act, validates the fact that we are a professional business, bound by and compliant with all local and international data policy and privacy policy regulation. It also verifies that we have a failsafe disaster recovery system, so both ourselves as a service provider, and our customers, can have total peace of mind when it comes to the protection of the valuable data we deal with.

You can rest assured, your data – including identity data – is secure with us and will stay with us. We will never trade customer information with another company, nor share it for marketing purposes.

pbVerify offers a range of Credit Risk Management and Credit Check products for businesses and consumers.

For more information on pbVerify’s suite of B2B and B2C products click HERE.

To view pbVerify’s NCR Credit Bureau certificate click here: NCRCB343 Certificate – Valid 2018-2019

What is a Credit Bureau?

To manage credit risk and for the sake of general financial health, it is vital that you have a grasp on your credit history. As a consumer, it is important that you understand your credit score and report, as well as the bodies that compile that information, i.e. credit bureaus.

The National Credit Regulator (NCR) describes a credit bureau as “A company that gathers information and updates each consumer’s credit history. A credit bureau creates a record of a consumer’s credit information indicating how the consumer manages his/her credit.

“The credit bureau supplies these records to credit providers, such as banks, retailers and other credit providing companies. The information indicates each consumer’s payment record. It is also used to detect fraud, corruption or theft.”

What rights do I have?

When it comes to the accessing of credit history by a credit provider, you have the right:

  1. To be informed that the credit provider intends to report negative information on you to a credit bureau before the credit provider actually reports you.
  2. To receive a copy of your credit record from a credit bureau when you request it.
  3. To challenge information kept by the credit bureau if you are unhappy with the information.
  4. For your information to be kept confidential, and for your information to be used only for purposes allowed by the National Credit Act.

Click HERE to learn more about credit bureaus and the National Credit Act.

 

REFERENCES 

  1. National Credit Regulator – National Credit Act pamphlet
  2. Fin24 – Five massive data breaches affecting South Africans
  3. Business Live – All your personal information is up for sale to debt counsellors for 55c

Introducing our new self-service support hub for API customers

Featured

API integrationpbVerify has created an API development portal with tools that could help save days in developing time.

In our ongoing quest to optimise business operations, fine-tune digital processes and, ultimately, make our customers’ lives easier, pbVerify has added a developer’s portal for our API customers.

An easy-to-use set of tools for developers, the API Development Portal offers a library of API integration documents and general information, as well as means to test each of the API services we offer.

The new API developer’s portal allows all pbVerify API clients with valid account credentials, to access our user-friendly Swagger interface for all RESTful  Web services.

The main function of the interface is to allow API customers to test the RESTful/JSON services they have access to, giving developers access to online documentation and an instant understanding of how to integrate, and to see the JSON responses and payloads they will get from each  Web service. Using pbVerify’s new Development Portal, customers can now:

  1. Test RESTfull/JSON services live with built-in testing tool per API call.
  2. Import all RESTful/JSON services into postman with pbVerify’s Swagger file.
  3. View all extended Web services documentation.
  4. View Terms and Conditions.
  5. Directly contact Development support.

The face of pbVerify’s  Service-oriented Architecture (SOA) program, the API Development Portal aims to provide a top-class developer experience for our Web services.

NOTE: API tools are currently only available for REST/JSON services. Certain pbVerify products, such as Consumer Credit Check and Bank Code Verification are still in our SOAP service. Documentation for these will need to be obtained from pbVerify’s support service.

Geospatial tech solves FICA, KYC challenges

Featured

geospatial image.PNGpbVerify’s ground-breaking KYC API transforms laborious manual processes into fast, effective and secure verification.

In our ongoing quest to build a digital future based on holistic online solutions to help our clients maximise operational efficiency, pbVerify has developed a Digital KYC API like no other.

Designed for institutions accountable to the Financial Intelligence Centre Act (FICA) – specifically its know your customer (KYC) requirements – our Digital KYC API (application programming interface) takes the pain out of the on-boarding process for both accountable institutions, and their customers.

pbVerify’s API transforms an onerous, time-consuming and expensive manual process into a convenient, fast-moving and inexpensive online one.

KYC hurdles

KYC, a risk-based assessment of customers (individuals and businesses), is an integral part of FICA which makes it incumbent on accountable institutions to carry out extensive due diligence on all financial services applicants.

This typically involves a list of documents, including minimum requirements such as proof of residence and proof of identification for individuals; and evidence of shareholding, director information and company history for businesses  (either originals, or sighted by an institution employee).

Steeped in red tape and paper documents, the manual KYC process has long been the bane of institutions and potential customers alike. Not only is it costly and time-consuming, it can be incredibly frustrating, given South Africans’ unique circumstances.

Moonstone, a Stellenbosch-based independent support network for financial service providers, cites residential transience and “an inefficient postal service” as aggravating factors in the KYC process.

API answer

Instead of spending unnecessary time and money trying to acquire the list of documents and physical verification required by FICA’s KYC rules, financial institutions can now – by running pbVerify’s Digital KYC API – get identification and residential verification directly from the HANIS (Home Affairs National Identification System) and SACRRA (South African Credit & Risk Reporting Association) databases, respectively, instantly and online.

Coupled with advanced algorithms, which were built to eliminate all the challenges South African address databases face, this makes pbVerify’s latest solution the most powerful one on the market.

In a nutshell, the KYC API works like this:

  1. Applicant requests an account with a registered credit provider.
  2. Applicant completes the credit provider’s online form, linked to the pbVerify KYC API.
  3. Applicant’s identification information (names and ID number) are instantly verified against the HANIS database.
  4. Applicant’s address (residential information) is verified against the SACRRA database, based on two parameters set by the credit provider, i.e. over what period – 3, 6, 12, 24 or 36 months; and how many address matches required, obtained from other credit providers.
  5. If the Digital KYC API returns the applicant’s address data as matching the database, as per credit provider’s criteria, the system automatically approves the KYC process.
  6. The system sends a response to the compliance department, indicating whether or not the consumer is FICA compliant.

API differentiator

What sets pbVerify’s KYC API apart from other digital KYC verification products on the market, is the advanced method is uses to not only effectively, but to irrefutably verify applicants’ information.

Our API uses geospatial technology, as well as multi-paradigm geodistance algorithms, to determine and compare address data between data received from applicants, and data on file from at least one hundred registered credit providers across South Africa.

Essentially, our technology loops through credit provider data to find similar address matches, within the said specified time parameter (3 to 36 months), within a few metres of the pinned geolocation of the applicant’s input.

One of the biggest challenges in South Africa when it comes to address verification by credit providers, is the fact that many citizens live in townships and townhouse setups, where the address does not conform to the standard street address format.

To overcome this challenge, pbVerify’s algorithm pinpoints the applicant’s address via geospatial location, strips all anomalies and/or conflicting information from the address, and finds other credit providers that have similar address details. Only if these are also within a few metres of the applicant’s original input, will the API accept the address and report the credit provider sources where it was found.

In other words, only if enough data exists to satisfy your unique KYC requirement-settings, will the API return positive results, together with the source of the data matches, e.g. Vodacom, Edgars, FNB Home Loans, etc.

Apart from the immediately evident advantages of replacing manual with digital – primarily time and cost savings – pbVerify’s Digital KYC API underpins POPI (Protection of Personal Information) Act compliance, it adds another dimension in terms of security, and it removes the probability of human error.

 

[REFERENCES]

  1. gov.za – Financial Intelligence Centre Act, 2001 (Act No. 38 OF 2001)
  2. Financial Intelligence Centre – The FIC Act
  3. Financial Intelligence Centre – Frequently asked questions
  4. Moonstone – KYC– Knowing your client or killing your client?
  5. FNB – KYC/FICA information portal
  6. Investec – KYC Requirements