IT ONLINE – Pitney Bowes provides ‘lucky last mile’

itologoPosted by IT Online on 14 October 2015

In preparation for the running of the national lottery, Ithuba sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. The company approached specialists in customer communications and digital signature technology Pitney Bowes South Africa, and is now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a ‘first’ in the National Lottery’s history in this country and a ‘feather in the cap’ for Pitney Bowes, which developed and customised the system for Ithuba’s specific requirements through the company’s e-business division, pbVerify.

“The system means Ithuba can now enrol new retailers using a tablet-driven API (Application Programming Interface) system, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,” explains Leon van der Merwe, business development manager for Pitney Bowes South Africa.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (Companies and Intellectual Property) checks, commercial credit checks and anti-fraud checks – digitising the entire vetting process.”

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

“This was a perfect match-fit for Ithuba, which need to take on thousands of new retailers in a short space of time,” says van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, notes Michael Springer, MD of Pitney Bowes South Africa.

“We solve what we refer to as the ‘last mile’. Even businesses which have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,” he says. “pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.”

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process which normally involves a substantial amount of documents which are required to be completed and signed by the customer. The system utilises personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

“This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,” notes van der Merwe. “In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.”

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

“As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,” says Charmaine Mabuza, CEO of Ithuba.

“Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,” concludes Mabuza.

“We are pleased that Ithuba entrusted such a critical and innovative process to us,” says Springer.  “The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of “going paperless” pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,” he says.

FINANCIAL MAIL – Paperless lottery system

Posted by Financial Mail on 8 October 2015

paperless_Financial_Mail

TECHNOLOGY firm Pitney Bowes has designed a software program that will enable national lottery operator Ithuba to add more retailers within a shorter period.

The paperless system will also result in faster turnaround times. The new system replaces the manual, paper-based processes which require printing, signing and scanning of documents.

Leon van der Merwe, business development manager for Pitney Bowes SA, says the system means Ithuba can now enrol new retailers using a tablet-driven application programming interface system, enabling the company’s field agents across the country to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (companies & intellectual property) checks, commercial credit checks and anti-fraud checks — digitising the entire vetting process,” says Van der Merwe.

Ithuba, which started operating the lottery this year, is also using Vodacom’s network and related services to connect its systems.

Vodacom is providing Ithuba with the communication infrastructure necessary to connect the central gaming system, the regional office and the retailer’s lottery terminals.

PBSA debuts new IDEAL devices

Purify and humidify the air you breathe with IDEAL’s new combo units

You breathe approximately 10 000 litres of air – not to mention all the undesirable elements in it – through your lungs on a daily basis, which is why clean breathing air is so important when it comes to your health.

With nearly 100% of unwanted substances – including exhaust fumes, viruses and bacteria, tobacco smoke, dust, mould, building chemistry, fine dust, aerosols, animal hair and pollen – posing a risk to  your health and wellbeing, you want to make sure these elements are removed from the air you breathe.

This is where IDEAL comes in. The Germany-based maker of machines that turn the indoor air you breathe into something only nature can produce – fresh, clean, natural air – has launched two new air purifier and humidifier products, the air washer IDEAL AW40 and  IDEAL ACC55 combination device.

While the AW40 washes indoor air, the two-in-one ACC55 device both washes and filters it.

Ideal AW40Indoor air washer

The AW40 – an “air washer” for clean and humidified indoor air – is suitable for spaces of up to 40 m² and has automatic function.

Recommended for allergy sufferers, the AW40 cleans and humidifies air without the use of any consumables. It also features the anti-bacterial Ionic Silver Stick®, is low on energy consumption and operates silently.

The air washer produces clean air and combines this with ideal humidification. Water – a natural filter – binds contaminates such as dust, allergens and particle-bound odour, all without any additional consumables or replacement filters.

Thanks to the integrated humidity switch, the air humidity can be controlled at the push of a button to achieve an ideal room climate. A digital humidity display shows the relative humidity in the room at the push of a button even if the device is turned off.

The AW40’s cleaning mode automatically indicates when to clean the device, to refill the water tank or to replace the Ionic Silver Stick®. All components can be removed from the case with a single movement.

An intelligent light sensor automatically switches the air washer to night operation, which includes automatic dimming and display at night time. This makes the device ideal for use in bedrooms or children‘s rooms. The air washer also features an automatic switch-off function, which kicks in when the water tank is empty.

Two-in-one cleaner

The IDEAL ACC55 – another combo unit that cleans and humidifies indoor air – guarantees a healthy room climate throughout the year.Ideal ACC55

The ACC55 not only ensures clean air by filtering the smallest particles from the air, but also provides ideal air humidity via an evaporator system at the same time.

Suitable for rooms up to 55 m² and also highly recommended for allergy sufferers, the device features a permanent pre-filter that stops hair, house dust and other major particles of dirt before they get to your airwaves. A downstream HEPA fine particle air filter filters almost all particles, pollen, bacteria and viruses, while an activated carbon filter absorbs bad odours.

The evaporation pad, which sees to air humidification, features an evaporator cassette. This is covered with an anti-microbial layer for self-regulating hygienic cold vaporisation that prevents microbial growth.

Featuring a blue LED operation display, the ACC55 is energy efficient and has an extremely smooth-running motor for super-silent operation.

 

ITWEB – SA Lottery paperlessly on-boards retailers

itweb_logo_sml

Posted by ITWeb on 7 October 2015

In becoming the official operator of the South African National Lottery on 1 June 2015, Ithuba has employed a paperless system for inducting retailers who sell lottery tickets across SA through Ithuba lottery terminals.

The process, which involves on-boarding and credit-vetting thousands of retailers all over the country, would ordinarily require substantial paperwork per retailer, including manually filling out extensive formsand the signing, scanning and printing of numerous documents, explains Michael Springer, MD at Pitney Bowes SA, the customer communication technology provider responsible for Ithuba’s new paperless system.

The paperless system, built and implemented by Pitney Bowes’ e-business division, pbVerify, which specialises in digitising specific, paper-intensive business processes, aims to make Ithuba’s retailer induction process faster and less labour-intensive.

PbVerify’s solution uses a tablet-based system to auto-fill digital form fields using personal and business information drawn from data sources such as credit bureaus, the Department of Home Affairs, and the Companies and Intellectual Property Commission.

It also employs geolocation technology to capture the exact location of the retail site, even in remote areas, explains Leon van der Merwe, business development manager for Pitney Bowes SA.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated Companies and Intellectual Property checks, commercial credit checks and anti-fraud checks, digitising the entire vetting process,” Van der Merwe concludes.

The forgotten cyber threat

Your hallway photocopier could be a cyber criminal’s goldmine.

Photocopy threatMost businesses that place any level of emphasis on guarding internal information will have some sort of system or software in place when it comes to company devices like notebooks, desktops, tablets and smartphones – but seldom does the office photocopier get the attention it deserves.

Recently, investigative journalism TV programme Carte Blanche featured an insert about photocopiers and the potential cyber security risk these seemingly safe office staples pose to companies. Although many don’t realise it, the programme argued, “one of the most serious cyber security threats an organisation faces could come from the innocuous photocopier in the hallway”.

And the threat is indeed a real one. Your organisation’s photocopier – the very same machine that makes scores of imprints on its hard drive with the press of a button (from the playful handprint of an employee’s child to the top brass’ financial documents) could be a goldmine for would-be snoops and cyber thieves.

The reality is, every single document or item that is reproduced and delivered to you on an easily destroyed hard copy, is also saved in the memory of the photocopier’s hard drive.

While some manufacturers offer security solutions like hard drive reset, and while there are certain things companies can do to minimise the threat of data theft (let’s be real – who has the time?) these do not provide the level of peace of mind that comes with total annihilation.

This is where PBSA’s line of specialised shredders comes in.

Total annihilation, total peace of mind

JBF Universal Shredder

Universal shredderThe JBF Universal Shredder offers total peace of mind – leaving not so much as a trace of your photocopied information behind.

Designed for the shredding of hard discs, CDs/DVDs, video tapes, typewriter ribbon and retaining tape – among others – the JBF Universal Shredder features a letter box slot at the hopper cover that allows secure and continuous feeding of the goods being cut, while a large cutting zone (380 mm x 500 mm) allows high output rates.

This specialised shredding machine also comes with the optional application of a granulate screen (6, 8, 10 mm etc) made of high-strength, wear-resistant steel.

The enormous torque of a powerful 4,0 kW drive with gear motor enables superior cutting performance and a low shaft speed of 11 rpm means no sparks inside the cutting unit, low noise levels and minimal dust.

 

 

 

HSM Powerline HDS230 Hard Drive Shredder

Powerline shredder

Another specialised solution to the cyber threat that is your office copier is the HSM Powerline HDS 230 Hard Drive Shredder.

Safe, data protection-compliant and efficient, the HSM Powerline HDS 230 shreds digital data media into tiny pieces, making data recovery from your photocopier impossible.

This data security solution features special hardened solid steel cutting rollers that are hardwearing, impervious and highly durable.

Energy-efficient IE 2 motors with a chain drive offer reliable operation with maximum throughput, even with continuous operation.

Shredded material is carried out by a discharge conveyor belt and can be collected in any standard container.

Cyber criminals today are more sophisticated, determined and ruthless than ever before and your data security systems should be too – and that includes those to safeguard the forgotten cyber threat: your hallway photocopier.

SHOP SA – Ithuba goes paperless with Pitney Bowes

Posted by Shop SA on 29 September, 2015

shopsaweblogo
In preparation for the running of the national lottery, Ithuba sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. The company approached specialists in customer communications and digital signature technology, Pitney Bowes South Africa, and are now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a “first” in the National Lottery’s history in this country and a feather in the cap for Pitney Bowes, which developed and customised the system through the company’s e-business division, pbVerify.

“The system means Ithuba can now enrol new retailers using a tablet-driven API, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,” explains Leon van der Merwe, business development manager for Pitney Bowes South Africa.

“Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated CIPC (Companies and Intellectual Property) checks, commercial credit checks and anti-fraud checks – digitising the entire vetting process.”

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

“This was a perfect match-fit for Ithuba, which need to take on thousands of new retailers in a short space of time,” says Van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, notes Michael Springer, MD of Pitney Bowes South Africa.

“We solve what we refer to as the ‘last mile’. Even businesses which have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,” he says. “pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.”

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process which normally involves a substantial amount of documents which are required to be completed and signed by the customer. The system utilises personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

“This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,” notes Van der Merwe. “In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.”

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

“As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,” says Charmaine Mabuza, CEO of Ithuba.

“Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,” concludes Mabuza.

“We are pleased that Ithuba entrusted such a critical and innovative process to us,” says Springer.  “The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of ‘going paperless’ pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,” he concludes.

AFRICA PRINT – Pitney Bowes South Africa Provides National Lottery Operator With Digitised System

Posted by Africa Print on 29 September, 2015

IthubaPitney Bowes South Africa is providing technology for a fully digitised, paperless system for National Lottery operator Ithuba.

The lottery operator approached Pitney Bowes South Africa after it sought to digitise its on-boarding system for retailers and introduce a more efficient, paperless process. It is now positioned as South Africa’s first truly digital lottery operator.

The system will enable Ithuba agents to take on thousands of new retailers in a short period of time using a tablet-based system in which all critical information is captured on site, auto-populated and verified.  This is a ‘first’ in the National Lottery’s history in this country and a ‘feather in the cap’ for Pitney Bowes, which developed and customised the system for Ithuba’s specific requirements through the company’s e-business division, pbVerify.

‘The system means Ithuba can now enrol new retailers using a tablet-driven Application Programming Interface (API) system, enabling the company’s field agents across South Africa to auto-populate electronic application forms with verified identity credentials, business information and the exact GPS location of potential retailers,’ explained Leon van der Merwe, Business Development Manager for Pitney Bowes South Africa.

‘Once the information is captured, the retailers can sign the digital application form with an electronic signature. The back-office system at Ithuba then performs automated Companies and Intellectual Property (CIPC) checks, commercial credit checks and anti-fraud checks, digitising the entire vetting process,’ he continued.

pbVerify specialises in customised solutions that focus on digitising specific, paper-intensive business processes and in doing so, completely eliminating the need for paper. Benefits include faster turnaround times when taking on new clients, error-free digital data capturing, a minimised IT footprint and optimisation of business processes.

‘This was a perfect match-fit for Ithuba, which needs to take on thousands of new retailers in a short space of time,’ said van der Merwe.

This system is cutting-edge in the world of digital on-boarding because it offers a complete, end-to-end digital solution, noted Michael Springer, Managing Director of Pitney Bowes South Africa.

‘We solve what we refer to as the ‘last mile’. Even businesses that have adopted some kind of digital on-boarding system still do not have the capacity to integrate real-time verified information. Existing systems eventually need to resort to manual, paper-based processes which require human intervention, printing, signing and scanning of documents,’ he said. ‘pbVerify technology provides the solution through a powerful workflow engine which automates the entire verification and credit assessment end-to-end.’

The pbVerify system has relevance for any business regularly on-boarding new clients or customers, a process that normally involves a substantial amount of documents that are required to be completed and signed by the customer. The system uses personal and business information drawn from various data sources, such as the Department of Home Affairs, credit bureaus, the Companies and Intellectual Property Commission (CIPC) and other reputable data providers, to instantly populate digital form fields.

‘This saves time, ensures that the captured data is error-free and ultimately enhances the customer experience,’ noted van der Merwe. ‘In the case of Ithuba, this will ensure a highly time-efficient process whereby thousands of new retailers will be able to come on board through the use of tablets. Automated credit checks are generated by the system and accurate geo-locations and installation data captured in the field ensures meticulous management of the lottery system.’

For Ithuba, pvVerify perfectly matched their requirements for a more efficient on-boarding process as part of its preparations to run a world class national lottery network.

‘As the official Operator of the National Lottery, Ithuba is excited about the partnership with Pitney Bowes South Africa as it gives us an opportunity to modernise the lottery and to further grow our retailer footprint through technology and efficient service to our retailers,’ said Charmaine Mabuza, CEO of Ithuba.

‘Thanks to Pitney Bowes South Africa, we have been able to introduce a ground-breaking paperless system which will vastly enhance our processes and interactions with our retail partners,’ concluded Mabuza.

‘We are pleased that Ithuba entrusted such a critical and innovative process to us,’ said Springer.  ‘The end-product far exceeded what anyone could have imagined just a few months ago. Not only were the boundaries of ‘going paperless’ pushed further, but we also managed to incorporate the latest in electronic signatures and digital verifications which will see Ithuba soar ahead as South Africa’s first truly digital National Lottery operator,’ he concluded.

IT-ONLINE – Simplifying loans applications with digital signature workflow

Posted by IT-Online on Sep 30, 2015

loan applicationFor financial institutions, loans are an essential part of their business, writes Avi Rose, regional sales manager for Africa at DocuSign and Leon van der Merwe, business development manager at Pitney Bowes.

From home loans to vehicle finance, personal loans to credit applications and everything in between, many applications for these services must be processed on a daily basis. The challenge is that at some point in any loan or credit application, one or more physical signatures are required. This has typically meant moving out of electronic channels into manual, paper-based processes. It not only breaks the digital workflow, it is also exceptionally time consuming and paper-intensive, not to mention costly.

In addition, the manual signatory process often negatively impacts the customer experience by requiring the signing parties to be physically present at the financial institution’s branch,  a major inconvenience for customers. However, this issue is one that can be dealt with very easily by adding a digital signature solution to the process. These solutions are fully compliant with all relevant legislation, such as the ECT Act, and eliminate the need to print documents and collect ink-based signatures. This improves the customer experience, reduces the time taken to process loans and cuts costs amongst other benefits.

Traditional ‘wet ink’ signatures introduce inefficiencies into automated and digital workflows, wasting time and money and increasing a company’s carbon footprint. Ensuring that the entire workflow can be completed electronically solves these challenges and improves the firm’s competitive edge, as the ability to more easily and quickly complete applications is not only of significant benefit to customers but also to the financial institution itself.

Up until recently there has been no solution to the challenge of digitising legacy wet-ink signature processes. However, the Electronic Communications and Transmissions (ECT) Act makes allowances for the legal digital signing of documents. Specifically, advanced electronic signatures are now legally valid on documents such as credit agreements, which require a high level of assurance of user authentication. Advanced electronic signature solutions offer certificate-based digital signatures that are legally enforceable because they protect the integrity of the document and the authenticity of the signer.

This in turn ensures that the entire applications workflow can be digitised, which offers numerous advantages. The most obvious saving that can be realised here comes through reductions in the use of paper and ink, as well as in printer and courier costs. In addition, employee effort can be significantly reduced – there is no longer any need to print documents, get them signed, and then scan them back in to put them back into the various digital workflow channels.

The most significant benefit, however, is the significant time saving advantage. With current manual signature processes, it takes days, sometimes weeks, to add all the information and signatures to the required documentation, not to mention the need to send documents back and forth via fax or post. With an advanced electronic signature solution, this time frame can be reduced to a matter of minutes, as these solutions can be integrated into an automated digital platform that efficiently manages document workflow.

For example, a portal can be created where all relevant parties access a single entry point and digitally sign the document with a compliant electronic signature. After authenticating themselves, the required signatories can access this portal from wherever they are in the world, without having to be physically present in a bank or branch office, removing bottlenecks and delays, and improving the efficiency of the entire process. This also ensures that issues with having multiple document versions are eliminated, optimising storage and archiving while also providing a complete audit trail and improving process transparency.

For customers this is a game-changing solution, as one of the biggest hassles and frustrations with financial applications is the time-consuming and inconvenient nature of the process. Using digital signature workflows, financial institutions can gain a significant edge over the competition. The benefits are significant and the business case for electronic signatures is strong, as can be seen by the rapid uptake of such solutions across Europe and the US.

In South Africa, legislation supports the use of advanced and ordinary electronic signatures, and we are currently at a turning point where adoption is imminent. Financial institutions of all sizes, from major banks to micro lenders, stand to benefit from architecturally sound, secure and scalable digital signature workflow solutions that can provide a competitive edge and significantly enhance customer service.