Pitney Bowes South Africa, a leading provider of customer communication solutions, in partnership with ARX Cosign, the market leader in digital signature technology, has launched a powerful, integrated solution which streamlines and digitises document signing processes. This new, ground-breaking technology – called ‘CoSign Click’ – is set to revolutionise how companies ‘on-board’ new customers. This is achieved through the elimination of the cumbersome and time-consuming manual process of printing out forms, signing in pen, scanning and uploading or emailing the document.
Leon van der Merwe, Business Development Manager at Pitney Bowes South Africa, explains: “Co-Sign Click is a digital signature solution which enables a company’s customers to sign on-line documents and forms electronically without them requiring a digital signature or any hardware signing device. “Until now, signing electronically with a digital signature was only available to licensed subscribers of digital signature applications. This new technology is great news for companies requiring customers to provide a once-off signature on a document or form.” Pitney Bowes is the first company to introduce CoSign Click to South Africa, and is excited to introduce the numerous benefits of digital signature technology to local businesses. “In South African law there are certain statutes that require a signature before a document can be considered valid. If this signature is to be applied electronically, the Electronic Communications and Transaction Act of 2002 refers to an ‘Advanced’ Electronic Signature and is the only type of electronic signature that is recognised as legally acceptable.
Customer on-boarding process: from 7 days to 40 minutes
Pitney Bowes SA has helped companies for many years to enhance their customer communications capabilities. Part of Pitney Bowes Incorporated – the global business solutions provider – Pitney Bowes SA is at the leading edge of digital signature technology in this country,” van der Merwe concludes.